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Extra Space Storage

4.9

About this business

Location details

1 E Joppa Rd, Ste 200, Towson, MD, 21286, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,230 reviews
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Dierra T. Solomon's profile image
Dierra T. Solomon 
recommend  Recommended
4 years ago

Jordin was very helpful & personable. He showed me the unit before completing my paperwork, and the process was very fast! I do want to note that there is a $11 insurance fee that I was unaware of prior to reserving a unit. That’s just something to keep in mind. All in all, my experience was great ! 

Business response:

Dierra, Thank you so much for taking the time to recommend us! We are thrilled to hear you had a positive experience when renting a unit with Jordin and that he even walked out to show you your space before completing the rental. It's so great to hear he was helpful and personable. Securing your belongings is a top priority for us. For that reason, we recommend our customers to have some form of insurance to protect their belongings in case damage outside of our control occurs. We value you as a customer and are happy to dis... read more

Flo Metrinko's profile image
Flo Metrinko 
recommend  Recommended
5 years ago

Jordan and Lynn were extremely knowledgeable, patient and helpful. I could not have had such a good move if it had not been for them. Great asset to your team 

Business response:

Thanks, Flo! We think our team is great too! Please stop by our office if you need anything! 

Melody McSweeney's profile image
Melody McSweeney 
7 years ago

I hate their BAIT AND SWITCH tactics! You sign up for one, fairly reasonable monthly fee, only to have it continually go up. I am now paying 93 for a tiny little unit. AND that includes the $11 monhtly fee because THEY say my Homeowner's insurance doesn't count. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,230 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.