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Extra Space Storage

4.9

About this business

Location details

5935 Heisley Rd, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9600 reviews
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Julie Jones Goldy's profile image
Julie Jones Goldy 
recommend  Recommended
4 years ago

We did everything online it was quick and easy. When we arrived at the storage units everything look very safe and secure. We were told our lock would be waiting for us in our unit which it was the unit was nice and clean. So happy I went with Extra Space Storage! 

Business response:

Thank you for the excellent rating, Julie Jones! We're happy we were able to provide a smooth rental experience. Providing renters with clean and secure facilities is our top priority. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Phyllis Lyle's profile image
Phyllis Lyle 
recommend  Recommended
4 years ago

it was convenient for me to use easy to find and I was able to get the storage space I needed 

Business response:

Thanks Phyllis! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Carol Farrish's profile image
Carol Farrish 
recommend  Recommended
4 years ago

I recently got a storage unit from Extra Space Storage on Heisley Rd. in Painesville, which is located close to my apartment. From the start, I was pleased with the customer service department who gave me all the information I needed to decide on this and with the personnel at the store I spoke to. When I was ready to claim the unit, the manager walked me through the process so I could move in right away. To get in and out of the storage area, you need to put in a code on a keypad, but they have an app that allows you to op... read more

Business response:

Thank you so much for your kind words, Carol. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're always here to help at 888-storage if you have any questions or need assistance with your rental.  

Wendy Fick's profile image
Wendy Fick 
recommend  Recommended
5 years ago

Friendly and Very helpful 

Business response:

Thank you, Wendy! It's wonderful to hear you had a positive storage unit rental experience with us and want you to know that we are here to assist you with any additional self storage needs! Give us a call at (440) 357-1000 if anything comes up! 

Yvonne McCracken Heffington's profile image
Yvonne McCracken Heffington 
recommend  Recommended
6 years ago

Staff is very friendly and knowledgeable, facility is clean and taken care of, location is great and pricing is very competitive. 

Business response:

Hi Yvonne, thank you for your review! We're so happy to hear that your experience with the service and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything in the future! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 600 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.