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Extra Space Storage
- Self Storage
- Denver, CO
About this business
Location details
2950 W 96th Ave, Denver, CO, 80260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Recommendedthey really helped when we sold my sister's house in 6 days and needed a unit quickly. it was clean. they were pleasant. they do everything online and they have digital entry for the gate. all pretty good. only issue was just with the moving out. there was a communication error between the staff that effected me regarding when last payment was due, but it still all worked out with minimal harm done. wish they had a franchise in Montana.
Business response:
We take all feedback seriously and appreciate you sharing your experience. We're happy we were able to help during your quick house sale and provide a clean unit with convenient digital access. Our online systems are designed to make the storage process easier for our customers. We're sorry to hear about the communication mix-up regarding the final payment when you were moving out. We strive for clear communication among our staff and with our customers, so we'll use this feedback to improve. We're glad it ultimately worked ... read more
RecommendedGreat place if you need a storage. The team is always friendly and professional.
RecommendedThey treated me extremely well with professionalism and kindness
Business response:
We are delighted to hear that you were treated extremely well with professionalism and kindness.
RecommendedThis is a great storage facility Kim is always so kind and is a joy to be around
Business response:
We appreciate your kind words, Jay! Thank you for choosing Extra Space Storage. We're always here to help at 888-storage if you have any questions or need assistance with your rental.
RecommendedKim was fantastic. Great customer service. Would recommend this storage facility to anybody.
Business response:
We agree that Kim is fantastic! Thanks for leaving a note to let them know you appreciate them, Kevin! We're committed to providing excellent customer service. We're so happy to hear we have your recommendation! Please call us at 888-storage if you need further assistance with your storage needs.
RecommendedKim and Gavin were on top of their game! Could not have asked for a better experience. 1000 thanks
Business response:
Hi Aszreeal, thank you for recommending us. We're glad Kim and Gavin were on top of their game! Feel free to stop by the office if you need anything!
RecommendedHighly recommend. Have used them for several years now and working with Kim has been a pleasure
Business response:
Thanks for the awesome feedback, Felicia! We work hard to meet the expectations of our customers, and we're happy to hear Kim hit the mark for you! Don't hesitate to stop by the office or contact us at (303) 412-6711 if you need anything.
RecommendedKim is a wonderful person who has been great over the years I have been with them. storage units are reasonably priced safe and secure.. I would recommend them to everyone
Business response:
We think Kim is great too! Thanks for recommending us, Roberta. We are so glad you are satisfied with your rental rate! Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to stop by the office if you need anything!
RecommendedKim is absolutely wonderful! we've been here for years and I just love this place. I rest easy knowing my stuff is safe and secure and the people here are amazing and actually care. 10/10 recommend to anyone I can!
Business response:
Hi Victoria, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kim! If you need anything, do not hesitate to reach out at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,399 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.