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Extra Space Storage
- Self Storage
- Denver, CO
About this business
Location details
2950 W 96th Ave, Denver, CO, 80260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedMy experience here has been great and wonderful, the young people working there were very helpful and actually seemed to care about my concerns, I would 100% recommend to everyone. The service there was amazing and I did enjoy my time there with the staff
Business response:
Your positive experience means a lot! We're glad our team made you feel heard and cared for. Thanks for the recommendation, Michael!
RecommendedThe guy name Mario was very nice and very helpful when I needed help
Business response:
We sincerely value your feedback about Mario's helpful service. We're pleased he provided the assistance you needed, Marcia.
Recommendedthey really helped when we sold my sister's house in 6 days and needed a unit quickly. it was clean. they were pleasant. they do everything online and they have digital entry for the gate. all pretty good. only issue was just with the moving out. there was a communication error between the staff that effected me regarding when last payment was due, but it still all worked out with minimal harm done. wish they had a franchise in Montana.
Business response:
We take all feedback seriously and appreciate you sharing your experience. We're happy we were able to help during your quick house sale and provide a clean unit with convenient digital access. Our online systems are designed to make the storage process easier for our customers. We're sorry to hear about the communication mix-up regarding the final payment when you were moving out. We strive for clear communication among our staff and with our customers, so we'll use this feedback to improve. We're glad it ultimately worked ... read more
RecommendedGreat place if you need a storage. The team is always friendly and professional.
RecommendedThey treated me extremely well with professionalism and kindness
Business response:
We are delighted to hear that you were treated extremely well with professionalism and kindness.
RecommendedThis is a great storage facility Kim is always so kind and is a joy to be around
Business response:
We appreciate your kind words, Jay! Thank you for choosing Extra Space Storage. We're always here to help at 888-storage if you have any questions or need assistance with your rental.
RecommendedKim was fantastic. Great customer service. Would recommend this storage facility to anybody.
Business response:
We agree that Kim is fantastic! Thanks for leaving a note to let them know you appreciate them, Kevin! We're committed to providing excellent customer service. We're so happy to hear we have your recommendation! Please call us at 888-storage if you need further assistance with your storage needs.
RecommendedKim and Gavin were on top of their game! Could not have asked for a better experience. 1000 thanks
Business response:
Hi Aszreeal, thank you for recommending us. We're glad Kim and Gavin were on top of their game! Feel free to stop by the office if you need anything!
RecommendedHighly recommend. Have used them for several years now and working with Kim has been a pleasure
Business response:
Thanks for the awesome feedback, Felicia! We work hard to meet the expectations of our customers, and we're happy to hear Kim hit the mark for you! Don't hesitate to stop by the office or contact us at (303) 412-6711 if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,534 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.