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Extra Space Storage

4.8

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Location details

9738 Huebner Rd, San Antonio, TX, 78240, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8929 reviews
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Shelby C.'s profile image
Shelby C. 
rating
a year ago

So far so good with this location! I don't have a large amount of items to store, just storage boxes filled with items I'm not actively using. I started searching online and quickly found that many storage units are quite pricey! That said - I happened to be looking at the right time (Black Friday) and got a 5x10 unit for 50% off which is a steal! The facility is well kept, and they have dollies on site which is SO helpful when you're moving things by yourself. My unit isn't on the first floor, but the elevators are convenie... read more

Business response:

Hi Shelby, your kind words are appreciated! We make it a priority to provide well-kept facilities and are so glad to hear your experience reflects that. Please call us at 888-storage if you need further assistance with your storage needs. 

Kelsey M.'s profile image
Kelsey M. 
rating
2 years ago

This facility is the best. The staff is so kind and helpful. I will definitely rent from them again when I need another unit :) 

Business response:

Hi Kelsey, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (210) 880-0187 or stop by the office if you need anything! 

Nicole M.'s profile image
Nicole M. 
rating
2 years ago

As someone who is completely lost about all things storage, I was blown away by Marcus's assistance! He was personable, funny and kept me informed every few days on storage availability. Unfortunately I was moving during the prime season and there was limited options for the unit I needed but he kept trying every day to see if anything became available- and after a week and a half... we got our unit reserved!! Thank you Marcus for all your help- I will continue coming back to Extra Space storage for great customer service li... read more

Lisa G.'s profile image
Lisa G. 
rating
3 years ago

Moving is such a mental and physical stressor. Fortunately, Extra Space Storage has made it so much easier for me. I originally rented a 10X10 but recently upgraded to a 10X20. Due to the inability to log into my account online to facilitate the change, I had to call for assistance. I was lucky to have spoken with Kendra because she was amazing! Very kind and professional. She was my lifesaver since I cannot access my account online. A work order ticket has been submitted. Other than the logging in issue, it has been a good... read more

Business response:

Hi Lisa, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Kendra! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. 

Abigail G.'s profile image
Abigail G. 
rating
3 years ago

I currently had a small unit and I just paid for the rent too and decided I needed a bigger space, I was able to go in person and switch into a bigger unit with no issues fast and easy. 

Business response:

Thank you for the excellent rating, Abigail! We're happy we were able to provide a smooth rental experience. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Martha S.'s profile image
Martha S. 
rating
5 years ago

Easy online setup. Able to get in same day. Temperature controlled and very clean facility! 

Business response:

Thanks, Martha! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future! 

Tally T.'s profile image
Tally T. 
rating
7 years ago

When I went to check it out, I was helped by very friendly and helpful Tracy Gomez. I wasn't sure which size to get, as I was moving a 2 bedroom apartment into storage. I was originally thinking of getting a 10' X 15', but as I was not totally sure, Tracy suggested I could check out a few units before deciding. She showed me the 10' X 15' (too big), 10' X 10' (too small), the 10' X 13' ended up being my Goldilocks just right. They price matched the web reservation rate for me, 1st month was free after a small deposit/admin f... read more

James W.'s profile image
James W. 
rating
7 years ago

Going with 5*. Friendly people, clean units, good a/c, easy access, great pricing. $257/month for 10x30 vs $227/month for 10x20 at another facility where i have stuff. Needless to say, I'll b moving my stuff here. 

Larry H.'s profile image
Larry H. 
rating
2 months ago

I started my unit agreement at 135... they raised to 180, then to 218, and now to 276! No thanks, I'll take my business elsewhere. Never had any problems with service just don't like how they continuously raise the rates. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 929 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.