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Extra Space Storage

4.9

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Location details

810 S Denton Tap Rd, Coppell, TX, 75019, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9791 reviews
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Thomas E.'s profile image
Thomas E. 
4 years ago

These people arbitrarily raised the rent by $80.00 or 42% without notice. The person I spoke to said that on a month to month lease rates may be raised at any times. She also told me that I was lucky because the recommended rate was $310.00. or 55%. She agreed to reduce increase by $40.00,but did not say for how long. When I rented the unit,I told the clerk I wanted to rent for 6 months,possibly more. I assumed it was a 6 month lease. Not so,to receive a 6 month or longer guaranteed rate ,you must pay in advance. Again the ... read more

Business response:

Hi Thomas, thank you for your review. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage. 

Matthew H.'s profile image
Matthew H. 
4 years ago

I needed a storage space and the lady gave me one. She didn’t try to talk me into paying for bigger one or things I didn’t need.  

Business response:

Hi Matthew, thank you for your review. We're glad our manager gave you storage space and didn't try talking you into paying for a bigger one or things you didn't need. Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 791 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.