Extra Space Storage

4.9

Self Storage
Coppell, TX

About this business

Consumer Services Self Storage

Location details

810 S Denton Tap Rd, Coppell, TX, 75019, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.9791 reviews

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Thomas E.

4 years ago

These people arbitrarily raised the rent by $80.00 or 42% without notice. The person I spoke to said that on a month to month lease rates may be raised at any times. She also told me that I was lucky because the recommended rate was $310.00. or 55%. She agreed to reduce increase by $40.00,but did not say for how long. When I rented the unit,I told the clerk I wanted to rent for 6 months,possibly more. I assumed it was a 6 month lease. Not so,to receive a 6 month or longer guaranteed rate ,you must pay in advance. Again the ... read more

Business response:

Hi Thomas, thank you for your review. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

Matthew H.

4 years ago

I needed a storage space and the lady gave me one. She didnâ€™t try to talk me into paying for bigger one or things I didnâ€™t need.

Business response:

Hi Matthew, thank you for your review. We're glad our manager gave you storage space and didn't try talking you into paying for a bigger one or things you didn't need. Don’t hesitate to reach out at 888-STORAGE if you need anything.