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Extra Space Storage - Nashville, TN

5.0
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About this business

Store your belongings at Extra Space Storage on 5845 Charlotte Pike in Nashville, TN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of... read more

Location details

5845 Charlotte Pike, Nashville, TN, 37209, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
5.01,021 reviews
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Effie The b.'s profile image
Effie The b. 
on Birdeye

2 days ago

Very helpful  

Business response:

Hi Effie, thank you for your review. We're glad our team was able to help! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.  

Heidi C.'s profile image
Heidi C. 
on Birdeye

7 months ago

I can't express enough how pleased I am with Cierra at the Athens, Ga location. She is always pleasant, helpful, follows through with what she says and is 100% there for you. I've been with a few different storage companies and Cierra is awesome! What an incredible asset she is. Highly recommend and suggest asking for her. Thank you Cierra!!! 

Business response:

Hi Heidi, thank you for recommending us. We're glad Cierra is always pleasant, helpful, follows through with what she says. Give us a call at 888-STORAGE if you need any future assistance.  

Danny L.'s profile image
Danny L. 
on Birdeye

a year ago

Extra Space was fantastic to work with, space was clean and climate controlled. Very well done Extraspace  

Business response:

Hi Danny, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or contact us at 888-storage if you have any questions!  

Moriah B.'s profile image
Moriah B. 
on Birdeye

a year ago

Carol was very nice and helped me find the perfect storage unit for my price range and needs. Highly recommend!  

Business response:

Thank you for the kind remarks, Moriah! We're so happy to hear Carol earned us your recommendation! We're here to help at 888-storage whenever you need us. 

Stacy W.'s profile image
Stacy W. 
on Birdeye

a year ago

Carol and her staff always go the extra mile to make sure your needs are met with your unit and property! Professional, kind and helpful! 

Business response:

Hi Stacy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Carol! Please stop by the office or contact us at 888-storage if you have any questions!  

Linda's profile image
Linda 
on Birdeye

a year ago

Carol at the Charlotte location is the BEST!!! She goes above and beyond to help. She explains everything in a way that's easy to understand. Keep up the good work Carol!!! Thanks for all your help. 

Business response:

Thank you for taking the time to leave your feedback, Linda! We're so happy to hear Carol was able to make your rental process hassle free! Give us a call at (615) 352-0001 if you need any future assistance. 

Linda's profile image
Linda 
on Birdeye

2 years ago

A big 5 stars. Tamara and Carol are the best!. They have been so kind in helping with my storage unit. They are friendly, helpful and so wonderful. Keep up the great work ladies.  

Business response:

Linda, thank you for the 5-star review! We think Tamara and Carol are great too! We're glad they have been so kind to helping with your storage unit, are friendly, and helpful. Stop by our office if you need assistance or have any questions.  

Jamie K.'s profile image
Jamie K. 
on Birdeye

2 years ago

From the time I inquired about a unit here through my onboarding and load-in, this office has been friendly and efficient. Ms. Carol called me after I initially reserved my unit online to answer any questions. When I met her in-person, she continued to show me personalized attention and answered all my questions. Sade handled my onboarding, the day I signed docs, and the entire process was painless. The units are clean and very secure. I have no complaints. 

Business response:

Thanks for the kind words, Jamie! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Ms. Carol reflects that! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  

Heather R.'s profile image
Heather R. 
on Birdeye

2 years ago

I have rented a unit with Carol and Tamara for just about a year. Due to my circumstances I have had to exchange unit sizes several times and they made it super easy!! The experience was one of, if not the best customer service experiences that I have had to date! They are friendly, knowledgable and ready to help. It felt great knowing that my belongings were secure and that if I had any questions or concerns they were there for me. I highly recommend renting a unit at this location! :)  

Business response:

Hi Heather, thank you for your review. We're glad Carol and Tamara made it super easy, are friendly, and knowledgeable. Security is our top priority and we appreciate that you have trusted us with your belongings! Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,021 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com