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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 5525 N Mesa St in El Paso, TX today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more

Location details

5525 N Mesa St, El Paso, TX, 79912, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0813 reviews
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27 reviews have no rating
Dona D Lilly's profile image
Dona D Lilly 
recommend  Recommended
6 months ago

Michelle assisted me after a referral from Abi at a different location. Michelle showed me around and we found the perfect unit. The site is clean and well maintained! Highly recommend! 

Business response:

Thanks for the kind words, Dona! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (915) 799-0111 if you need anything.  

Brandon Navarro's profile image
Brandon Navarro 
recommend  Recommended
7 months ago

Liz help out was the bomb thank u for everything 

Business response:

Hi Brandon, thank you for recommending us. We're glad Liz was able to help! As always stop by the office or call us at 888-storage if you need anything.  

Gabriel Rivera's profile image
Gabriel Rivera 
recommend  Recommended
7 months ago

Michelle is awesome clean and friendly will recommend extra space to everyone 

Business response:

Hi Gabriel! Thank you so much for the positive feedback. We know our customers value clean facilities and friendly staff so we do our best to provide that! We are glad Michelle hit the mark for you. If you ever need anything don't hesitate to give us a call at (915) 799-0111 or stop by the facility!  

Utopía's profile image
Utopía 
recommend  Recommended
11 months ago

Excellent service and the unit was super clean. 

Business response:

Thanks for the awesome feedback, Utopía! We know our customers value clean facilities and excellent customer service so we do our best to provide that! Don't hesitate to stop by the office or contact us at (915) 799-0111 if you need anything. 

Lina M.'s profile image
Lina M. 
on Birdeye

a year ago

Nice and helpful staff  

Business response:

Hello, Lina. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything! 

Stacy L.'s profile image
Stacy L. 
on Birdeye

a year ago

Christine and Michelle were awesome  

Business response:

Thank you for the review, Stacy! We pride ourselves on having a friendly, accommodating staff and are so happy Christine and Michelle were able to assist you! If you have any questions, let us know at 888-storage. 

Wilson F.'s profile image
Wilson F. 
on Birdeye

a year ago

Awesome customer service!!!! 

Business response:

Thank you for the kind words, Wilson! We're committed to providing excellent customer service. If you have any questions, let us know at 888-storage.  

Cassandra Perez's profile image
Cassandra Perez 
recommend  Recommended
a year ago

This is the second time I've used this storage company, and I think they're excellent! Their units are clean, it's very secure, and the personnel are excellent! I arranged for a very small unit, and when I went to see it, it was too small with no drive up access. I called back, and Michelle was very understanding and got me a bigger unit immediately! She was so helpful and ready to do whatever it took to make it work for me. I highly recommend Extra Space Storage. You won't be disappointed. 

Business response:

Hi Cassandra. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Michelle. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future. 

Gisela Stephens's profile image
Gisela Stephens 
recommend  Recommended
a year ago

Super friendly staff. Quick and easy. only thing I did not like was its month to month. should have annual contracts 

Business response:

Thank you, Gisela, for the great rating! It's wonderful to hear you had a positive experience with us and that our team was super friendly. We want you to know that we are here to assist you with any further storage needs! Give us a call at (915) 799-0111 if anything comes up! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 813 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Saturday at 9:00 a.m.