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Extra Space Storage

4.9

About this business

Location details

4620 Bruce Rd, Chesapeake, VA, 23321, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9823 reviews
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Brandon Bullock's profile image
Brandon Bullock 
recommend  Recommended
a month ago

Troy is awesome! Great customer service. 

Business response:

We greatly appreciate your feedback! Troy will be thrilled to hear your kind words about his service. 

Kennard Massie's profile image
Kennard Massie 
recommend  Recommended
4 months ago

Alexis was amazing! Very helpful in assisting me with making my storage unit decision. I definitely recommend her! 

Business response:

We are delighted to hear about your positive experience with Alexis! Thank you for recognizing her helpful service and dedication to customer satisfaction. 

Jake Austin's Precision Gun Shop's profile image
Jake Austin's Precision Gun Shop 
recommend  Recommended
a year ago

Great service. Clean and secure facility. 

Business response:

Thank you, Jake. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. 

Malaki Jones's profile image
Malaki Jones 
recommend  Recommended
2 years ago

Troy helped me out a lot made the whole process easy and understandable!! Definitely recommend!! 

Business response:

Hi Malaki, thank you for recommending us. We're glad Troy helped you out a lot and made the whole process easy and understandable! Give us a call at 888-STORAGE if you need any future assistance. 

Qurahn Washington's profile image
Qurahn Washington 
recommend  Recommended
2 years ago

I delt with Troy he was very informative and professional definitely recommend he deserves a raise ! 

Business response:

Hi Qurahn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Troy! Please stop by the office or contact us at 888-storage if you have any questions! 

Jonathan Foster's profile image
Jonathan Foster 
recommend  Recommended
2 years ago

I’ve been with this facility since 2021 and it is always 10/10 service. I needed a unit transfer recently and literally within minutes I was all set and completely satisfied. 

Business response:

Thanks for the awesome review, Jonathan! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Call us at 888-storage if you have any questions or need assistance with your rental! 

Wanda Mills's profile image
Wanda Mills 
recommend  Recommended
2 years ago

Their employees are nice and professional. They do a very great job maintaining cleanliness to the facility and grounds. They are always a big help. 

Business response:

Hi Wanda, thank you for recommending us. We're glad our team is nice and professional. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. As always stop by the office or call us at 888-storage if you need anything. 

William Widgins's profile image
William Widgins 
recommend  Recommended
2 years ago

Extra Space Storage on Bruce Road, Chesapeake, Virginia 23321 is an excellent temporary storage location. You get exactly what you expect. Great location, good security, no hassle, first month free as advertised, etc. It is very accommodating and I would use their services again! Thank you very much! 

Business response:

Thank you for the feedback, William! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. 

Dee Slaydon's profile image
Dee Slaydon 
recommend  Recommended
3 years ago

Very clean , gates work well. Secured fences around property. Great prices too. Free lock was a nice perk for signing up on line. Very friendly service. 

Business response:

Thank you for recommending us, Dee! Providing renters with clean and secure facilities is our top priority. We are so happy you are satisfied with your rental rate! Please stop by the office or give us a call at 888-STORAGE. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 823 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.