This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Plano, TX
About this business
Location details
3101 W Spring Creek Pkwy, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedGreat service provided by Dan today. He gave us options and made it easy to increase the size of unit in the same building!
Business response:
We're thrilled to hear about the great service provided by Dan today. Thank you immensely.
RecommendedEast sign up, check in, and check out. The air conditioned unit was nice in the summertime!
Business response:
Hi Randall, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (972) 208-2332 or stop by the office if you need anything!
RecommendedJonathan is very knowledgeable and awesome. Was a pleasure signing up with him.
Business response:
Thank you, Christy. We're thrilled you had a positive experience with Jonathan at Extra Space Storage. Please stop by the office if you have any questions.
RecommendedJohnathan was so helpful. I was able to get a parking spot with short notice. Thank you guys for all the help. Definitely will come again. Pilar
Business response:
Thank you for the kind words, Pilar. We're glad Johnathan was able to help! Our team is here to serve you, so give us a call at (972) 208-2332 if you need any future assistance.
RecommendedGood experience in moving in and out And access to my storage easily
Business response:
Thank you for your feedback, Asef! We love to hear that our customers are happy with Extra Space. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
Recommendedconvenient for me. Good price.
Business response:
Thanks for the awesome feedback, Sharon Olberding! We work hard to provide our customers with a convenient and fairly priced facility so we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (972) 208-2332 if you need anything.
I took out my trailer out on March 30 from there and they still charge my debt card 126.08 for April the lady work there was a jerk. it not a good place there at extra space my reviews is 0.5
Business response:
Thanks for taking the time to share your feedback, Jose. We'd like to talk with you more about your experience, please give us a call at (972) 208-2332.
They just bait you into renting a storage space and 3/4 months later raise the price by 56%, from 89 to 138/month, what in this world goes up 56%? Be careful and know what you are getting into. Unbelievable but you'll see another review below complaining about the same thing.
Business response:
We're sorry about your experience, Israel Thank you for leaving us feedback. The value of our units changes from month to month based on market values. Periodically we adjust rates to reflect the current value. Please don't hesitate to call us at 888-storage if you would like to discuss your rate increase.
They offer a great rate to entice you in. They offer month to month rental which sounds like a great deal but they hike up the rate after 3 months in. I got a letter saying my rental went from $76 to $132 before I even was in 3 full months. AVOID… or get a contract for certain time.
Business response:
Karen, we understand the frustration of rate increases. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 750 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.