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Extra Space Storage
- Self Storage
- Plano, TX
About this business
Location details
3101 W Spring Creek Pkwy, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Gotta say that this place is so much better then Public storage and the customer service was absolutely amazing! Dan was such a sweetheart. and he made the transaction very quickly and smooth. Thank you for all your help!
Business response:
We genuinely admire your positive feedback! It's wonderful to know Dan has been a sweetheart and that you were met with a smooth rental process. Thank you for choosing Extra Space Storage.
My family has utilized this location for many years. It is a nice location where we feel safe going to and from our unit 24/7. I really like that management lives onsite & is always very friendly. This location is clean and well lit. The downgrade in the star rating has to do with how the price jumps drastically and often. With the Labor Day special online, a small unit is currently $36 for first month. So regular monthly rate would be $72 going forward.. However after many years of being a loyal customer, our bill just incr... read more
Business response:
Hi Christine, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We adjust our customers' rental rates on a 4-9 month basis to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.
Wonderful experience, professional service. Quick and efficient one of the best stuff member I've ever seen :) shout out to Jonathan
Business response:
Thank you, 亮, for the great rating. It's wonderful to hear you had a positive experience with us and that Jonathan was professional and efficient to work with! Give us a call at (972) 208-2332 if anything comes up!
Very easy to work with. Hassle-free. Great prices. They worked around my schedule and were able to do it all over the phone/email. Very clean facility as well. I would definitely recommend this location and will use them again in the future when necessary!
Business response:
Hi Sara Beth, your recommendation is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Please let us know if you have any questions about your storage unit.
ask for Jonathan, he's one of the best managers I've worked with. I am on a temporary assignment in Dallas, currently staying in a hotel so I need a storage space when I'm out of town for an extended period of time. I rented Extra Space Storage locker in Dec for a month, and I come back now to rent it again in April for a month. Jonathan not only remembered me, he gave me a great deal. the facility is convenient, clean and accessible. I wish more businesses are like ESS.
Business response:
Thank you for the kind words, Ophelia. We're thrilled Jonathan was able to find a solution to your storage needs again! Our team is here to serve you, so give us a call at (972) 208-2332 if you need any future assistance. Thanks for being a loyal customer!
Quick, easy, pleasant experience with helpful people. Lots of storage options and the property was very clean & secure. Climate Controlled units were available. I will be a repeat customer for sure.
Very clean facility and friendly staff. Joy was a pleasure to work with, she made the whole process easy and seamless. I would recommend this location to anyone looking for extra space. Thank you
I was amazed at how easy the leasing process went and the cleanliness of the facility. Joy and the other gal were friendly and professional.
Great staff - really friendly. Storage space is very clean and easy to access. Had a little trouble locating the exit keypad the first time as it is not real visible. Other than that, all good!!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 768 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.