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Extra Space Storage
- Self Storage
- Chicago, IL
About this business
Location details
601 W Harrison St, Chicago, IL, 60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Extra space has incredible customer service and value. I lost my lock, came in and they had me in my unit in 5 minutes, saving me before I was out of town for 2 weeks. I can't recommend them any more highly.
Business response:
Thank you for the kind words, Conrad! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! As always, give us a call at 888-storage if you need anything.
Excellent experience in Chicago. Fantastic customer service. Online payment. Easy in and out.
Business response:
Hi Megan, thanks so much for your review! We are thrilled to hear your experience was excellent. We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.
I had the best experience with Rakeya today. She was so helpful and was willing to show me any unit I wanted. She was helping multiple customers at a time and everyone was very happy and she was attentive to everyone! Great Experience!!!
Business response:
Thank you for the kind words, Rema. We're glad Rakeya was able to help! Our team is here to serve you, so give us a call at (312) 219-2028 if you need any future assistance.
The staff at this facility are excellent! Tony, Jasmine, and the rest of their team are reasonable, accommodating, and above-and-beyond helpful. This ExtraSpace Storage facility will make sure you are taken care of.
Business response:
Thank you for the review, Colin! We pride ourselves on having a friendly, accommodating staff, and are so happy Tony, Jasmine and the rest of our team were able to assist you! Our team is proud to serve you and your storage needs. Please let us know if you need anything at 888-storage.
Have used this facility for a few years. Liove it. Easy access, great customer service, always clean. Just got a 2nd storage locker there actually.
Business response:
Hi Iza, thanks so much for your amazing review! We strive to provide friendly customer service with good quality and clean units so we are thrilled we hit the mark there for you! Thanks for being a loyal customer, Iza! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
Very clean and organized. Can drive up to your floor. Tony was very friendly and helpful.
Business response:
Hi Jay, thank you for your review! We're so happy to hear that your experience with Tony and the cleanliness of the facility has been positive! We're always here to help at 888-storage.
Jasmine, the Assistant Manager, helped me tremendously over the phone. She was patient as I measured the different space options from home and walked me through all the different options. Her kindness and patience went a long way and made me decide to rent with them.
Business response:
Sarah, we are so happy to hear that Jasmine could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
Angie was super polite and helpful! Very good customer service, clean and ample storage for a good price. Great for college students who need to store dorm stuff over long breaks!
Came in here to get some packing supplies and was surprised to see how much more expensive their stuff was compared to some of the other places. Only reason I came here was that it was a quick walk from my apartment. The manager was helpful and the place looked clean.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 943 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.