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Extra Space Storage

4.8

About this business

Location details

49215 Van Dyke Ave, Shelby Township, MI, 48317, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8699 reviews
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Tomanddella T.'s profile image
Tomanddella T. 
rating
a year ago

The sign-up process was quick and easy. The follow-up communication was superb and Nate was very helpful in getting me to the unit and explaining the lock system and other information. 5 stars for Nate, the follow-up emails, and the signup process. Thank you all for the help in the time I needed it. Also, the baked cookies that Nate provided when I checked in were awesome. Just kidding there were no cookies. Just checking to see who is reading the review. Have a great and blessed day. 

Business response:

Thank you for the excellent rating, Tomanddella! We're happy we were able to provide a smooth rental experience. We're glad Nate was very helpful in getting you to the unit and explaining the lock system and other information. If you need anything, do not hesitate to reach out to 888-storage. 

Melissa R.'s profile image
Melissa R. 
rating
a year ago

I was impressed with how easy and smooth the rental process was. They asked questions about what I wanted to store and showed me the perfect unit. The staff were very helpful! 

Business response:

Thanks, Melissa! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental! 

Robert L.'s profile image
Robert L. 
rating
a year ago

The sign up process could not have been easier. This storage unit was within 2 minutes of my house and an added bonus was it was the cheapest. 

Business response:

Robert, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. 

Daniel M.'s profile image
Daniel M. 
rating
3 years ago

I must say I was forced into having to get a storage unit, and I was told to go to the 22 mile Van Dyke Extra space storage. Marion was kind and helpful, and actually drive me around the facilities in a golf cart to see what unit would accommodate my needs. I would recommend this location to anyone that is in the area and needs extra space... Great choice, and I am happy with my decision.. 

Business response:

Your review is appreciated, Daniel. It's great to know Marion at our Van Dyke Ave location was kind, helpful and accommodating to work with. We are happy to have you store with us. Please give us a call at 888-storage if anything comes up! 

Kevin D.'s profile image
Kevin D. 
rating
8 years ago

Easy to do business with and they have fair rates. Staff seems nice, never any issues with my auto-pay. Would return if needed 

John B.'s profile image
John B. 
rating
9 years ago

I like the on line application and reservation. The staff on site were very helpful and considerate. So far, I am pleased with my short term storage unit rental. 

Sheri M.'s profile image
Sheri M. 
rating
10 years ago

Great rates, easy application, clean facility, nice and very helpful staff. Thank you! 

Jeff B.'s profile image
Jeff B. 
rating
10 years ago

So far so good. I have been treated professionally by the staff. I applied online and was called immediately. I went to the facility and was given a tour of my storage garage as well as the rest of the facility. I misplaced my insurance certificate for my car so the manager was good enough to scan his copy and give me a certificate. This is my third time renting at Extra Space. It's always been a good experience! 

Adam S.'s profile image
Adam S. 
rating
a year ago

Don't pay any attention to online specials they advertise. Once they hook you and you have all of your stuff moved in you can expect to pay double or close to it within a year and a half. There should be a law to protect against their inevitable and consistent price hiking strategy. 

Business response:

Your feedback is invaluable to us. We're sorry to hear about your experience. Please feel free to reach out to us at (586) 731-3322 to discuss this further. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 699 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.