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Extra Space Storage
- Self Storage
- Marietta, GA
About this business
Location details
2035 Powers Ferry Rd SE, Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I’m complaining about my bill start at 140.00 month.And now it’s 230.00 a month within the time frame from 2020 months of End April until 2021 the month of July.. my bill has been up twice explained that. That’s just isn’t right I call someone says it can go up with in 9 or 12 months which one is it.
Business response:
Thanks for reaching out, Patricia. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We are sorry that you are unhappy with your experience. If you would like to discuss this with us in more det... read more
The manager at this location, April Cantiberry, is VERY RUDE AND CONDESCENDING!!! She acted like she had some type of personal interest and treated us as if we were common criminals. Although, she had been given the necessary information to allow access! This woman should not be allowed to interact with the public, let alone be a store manager!
Business response:
Hi Angela, we really appreciate you taking the time to leave a review. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. If there is anything we can do to improve your experience, please give us a call at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 889 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.