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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 11200 Ranch Rd 620 in Austin, TX today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our... read more

Location details

11200 Ranch Rd 620, Austin, TX, 78726, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0574 reviews
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7 reviews have no rating
Nic Thams's profile image
Nic Thams 
recommend  Recommended
a year ago

Friendly and efficient. I was in and out in no time. Good communication with a follow up phone call, and with emails. Recommended. 

Business response:

Thank you for the kind remarks, Nic! We're so happy to hear we have your recommendation! Let us know if we can do anything else to help at 888-storage. 

Sue Reynolds's profile image
Sue Reynolds 
recommend  Recommended
a year ago

Very knowledgeable. Very friendly. Very clean. They were able to work with me to find the best size storage unit for the best price. Awesome! 

Business response:

Thanks for the awesome recommendation, Sue! We know our customers value clean facilities and knowledgeable and friendly staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (512) 823-0101 if you need anything. 

Sherry Perkins's profile image
Sherry Perkins 
recommend  Recommended
a year ago

Yes, very informative,professional. The place is very clean. 

Business response:

Hi Sherry, thank you for recommending us. We're glad our team was very informative and professional. We're so happy to hear that your experience with the cleanliness of the facility has been positive! If you ever need anything, feel free to stop by.  

Richard G. Ellis's profile image
Richard G. Ellis 
recommend  Recommended
2 years ago

Tomas was friendly, helpful, and professional. The facility clean, secure and well lighted. 

Business response:

Hi Richard G., Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tomas! We are always available to help at 888-storage. 

Michael Nelson's profile image
Michael Nelson 
recommend  Recommended
2 years ago

Good experience. Everyone was very kind and helpful. Always a clean space. 

Business response:

Hi Michael, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Sunghee K.'s profile image
Sunghee K. 
on Birdeye

2 years ago

Although the price can be a little bit higher than local options, the Extra Space Storage is extremely well organized, safe, and clean. I feel so safe leaving my premium luxury vehicle in their garage system storages. Also the employee actually was the most kind service I received in a retail setting in my life. The employee stayed after closing to help me store my vehicle such as showing me how the locks work. Also, the employee gave me a car ride to become closer to the airport in his own car! For free too. I highly recomm... read more

Business response:

Thanks for the kind words, Sunghee! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We appreciate you recommending us to your friends and family. Don't hesitat... read more

Dushan Stojanovich's profile image
Dushan Stojanovich 
recommend  Recommended
2 years ago

It is spotless, air-conditioned and the manager who greeted us was very friendly and knowledgeable. Signing up was very fast and without any fuss. 

Business response:

Thanks for renting with us in Extra Space Storage, Dushan! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don't hesitate to reach out to us at 888-storage if you need anything!   

Tonia Gonzales's profile image
Tonia Gonzales 
recommend  Recommended
2 years ago

We r new customers :) so far the customer service has been outstanding “” :) looking forward to storing our things :) 

Business response:

Thank you for the kind words, Tonia! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!  

Amanda P.'s profile image
Amanda P. 
on Birdeye

2 years ago

Easy process & friendly service 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 574 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Wednesday at 9:30 a.m.