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Extra Space Storage
- Self Storage
- Austin, TX
About this business
Location details
11200 Ranch Rd 620, Austin, TX, 78726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Tomas is so attentive and is always ready to greet you with a smile. The space is clean and always a comfortable temperature. So much better than other storage facilities.
Business response:
We're privileged to provide a clean and comfortable storage space for you. Thank you for your kind words!
I used this facility for five years and the staff has always been courteous and kind. I was behind on a payment and they stayed in communication and my stuff didn't wind up in some auction show. Today was my last day and the woman who helped me was so sweet and did her best to make the process as easy as possible.
Business response:
We're excited to hear about your positive experience at Extra Space Storage. Thank you for your wonderful feedback.
Clean place to store my belongings very helpful in the office, I do not remember the store managers name I am sorry. But she went out of her way to assure I knew where to go and helped make sure my code worked on the door. Definitely recommend for others to stop by and grab what you can as they seem to be filling up quickly. I waited while the manager helped two others before me and assured we all were aware she knew we would be taken care of. I am sorry for not knowing your name but thank you in the office today!!!
Business response:
Thank you for the review, Steve! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
Easy peasy process, the facilities are well kept, and you can obtain carts at every entrance. Highly recommended!
Business response:
Hi Winter, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We are thrilled that we earned your recommendation. If you need anything, do not hesitate to reach out at 888-storage.
Very clean storage and spacious. Service is phenomenal. Mr. Tomas gave us the best customer service experienced. He helped us to find the perfect size unit and assisted us with the process. Totally recommend this place
Business response:
Thanks for taking the time to leave us a review, Johanna. We're thrilled you had a positive experience with Mr. Tomas at Extra Space Storage. Please stop by the office if you have any questions.
Super friendly and professional staff. Convenient payment options. Clean, well maintained and secured building. Elevator cannot be used without security code.
Business response:
Hi Anisa, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
The manager, Jeff, was very helpful and informative to walk me thru the facility and share few tips. It's great for newbie like myself to get familiar with the unit and settling in quickly. Excellent service! Recommend!
Business response:
Hello, Clara. Thank you for the 5-star review! We're so happy Jeff could help. Our team is dedicated to making sure your experience is great. Send us an email at customerservice@extraspace.com if you have any additional feedback in the future.
Just rented a 10'x30' unit to move in-laws stuff into from apartment. Very clean and spacious. Christina was very helpful and answered all my questions.
Business response:
Hi Bruce, thank you for sharing your feedback! We make it a priority to provide clean, well-maintained facilities and are thrilled to hear your experience reflects that. We're so glad Christina provided a smooth rental process! Stop by our office or give us a call at (512) 230-5836 if you need anything in the future!
The signup experience was so easy. Filled out a from on the web, picked my size and done. Clinton promptly called me and I made an appointment to come by. Clinton gave me a tour of the facility. Clean. Secure. Even music. It was such a pleasant experience.
Business response:
Thank you so much for your kind words, Edward. We really appreciate you taking the time to share your experience with us. We're glad Clinton was able to help. We're so glad to hear that you are happy with your experience with the security and cleanliness of the facility. Don't hesitate to reach out if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 829 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.