Extra Space Storage

Allie C. 

on Yelp

10 years ago

First time renting a storage unit, looked at several other places in the area, and Esther at this location of Extra Space Storage offered me the best deal I could find on a new, very clean unit and topped it off with excellent customer service from beginning to end. Will definitely recommend to anyone I know who is looking for a storage facility. 

Jr P. 

on Yelp

11 years ago

Ricky, the manager I worked with was gracious and understanding. He made efforts to accommodate my concerns. I trust he will continue to satisfy future business. 

Steve H. 

on Yelp

2 months ago

Great location and facilities but they go up on your rate every 6 months. So beware about the intro offers. 

Skar N. 

on Yelp

2 years ago

Ok so before I begin I want everyone to know my issue is not with the employees but it's with the actual company. I was given a set rate, I paid on time every month just for extra storage to give me a 30 day notice that they would raise my rate!! This is crazy cause when I go online they still offer the discounted rate nd that felt wrong cause I'm an actual current customer nd I'm being treated like this. That's just not right. Sounds like they just want to trap u into getting a storage then when they know they got you tha... read more

Robert M. 

on Yelp

3 years ago

All my stuff had rat droppings on it when I was moving out . Damage some of my clothes and shoes had to throw away . 

T E. 

on Yelp

4 years ago

Once again, a family member using Extra Space Storage had their belongings destroyed by rats. They allow food venders in units and let rats in after opening all the units to paint their doors but then refuses to call an exterminator. They won't even allow him to move to a new unit. This is the epitome of a bad business to avoid at all costs. 

Angelie L. 

on Yelp

5 years ago

Will never go back to those thieves again!!! They pulled the old bate&switch trick; I guess that's how they get their clients! They lure you in with a great rate then pad it up to the point that you won't recognize your bill. So, I decided not to store my stuff there after they padded my bill up without my consent with a bunch of added fees. They're not big on customer service. They hide behind their corporate policies to legally steal your money. Glad I got out when I did; but they charged me for a full month rent plus an e... read more

Mami S. 

on Yelp

7 years ago

Reported their insurance company on 8/13/18 and sent an email to notify my police report, but no communication from their Beecher Carlson Insurance Services. Kay at the Extra Space Storage refused to relay messages, or involve into this. If you like to request the problem solve, involve California Department of Insurance, or District Attorney. In October, I am still asking to get my policy and claim number, but as of 10/25/18 I still don't have one. But when When I called them at (800)423-6071, they knew my name without givi... read more

Lisa H. 

on Yelp

7 years ago

Beware anyone renting from Extra Space Storage @ 17510 S. Figueroa St. Gardena! I was a Tenant there and my unit and over 10 units were broken into in December 2017....It's a inside job trust me and they know who they are, the break-in's slowed down, only because they know I was on to them and there late night activity. DO NOT TRUST ANYONE THERE, they all are crooks as far as I'm concerned! If you have a regular lock on your unit, replace it with the Circular Lock, otherwise the Employee's there will only use the bolt cutter... read more