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Extra Space Storage
- Self Storage
- Gardena, CA
About this business
Location details
17510 S Figueroa St, Gardena, CA, 90248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
DO NOT USE THIS FACILITY! the security safe guards are a facade, they have shafy business practices as well. If they arent allowing people to steal ur shit, the employees are stealing it AND nobody is liable apparently. Even their insurance company/policies are a sham. The staff arent knowledgeable, and the customer service is horrible...from the site workers, to the assistant district manager. Take it from me, spend your money somewhere else!!!
As usual! This crazy place continue to inconvenience its customers without any compensation!! The elevator had been broken for a week now! And the only solution the incompetent manager Ricky has is to put your belongings in the elevator UNATTENDED, the use the stairs (top or bottom) to open the door because the inside panel is not working!!! So we have to trust that no one else open the elevator door before before I can get down stairs! Hoping no one steal my belongings!!! This establishment is soooooooooooooo horrible, the ... read more
Business response:
We are so sorry to hear this. Customer service is very important to us, so we are disappointed to hear you were unable to pay your bill in person. We will pass your feedback along to our team at the Gardena location so this type of situation does not happen again.
This place has a horrible problem with mice. I have found dead mice in my space twice. I put sticky pads in the space for the spiders and the mice got stuck on them. When I found the first one, I brought it to the attention of the manager, but he was too busy to get it out for me. He was kind enough to allow me ti use his broom and dust bucket to get it out. Esther helped me get the second one out. I requested management provide additional sticky pads, after no response for two weeks I purchased DeCon bait traps, today when... read more
TERRIBLE SERVICES! They never fix anyrhing, I told them my door was broken 6 months ago! It's still not fixed. Maybe when somebody steals all my stuff they will fix it? They have a public restroom but it's unavailable 90% of the time, BECAUSE you have to get the key from the office and there is no one there. If you are middle aged and have go often, TOUGH LUCK, use the bushes. I am a tenent and pay $200 a month to store supplies and I can't use the restroom? Bottom line rent somewhere else if you can. They have a bad the... read more
Business response:
Frank, we appreciate the feedback, but do apologize that you feel this way. We work hard to provide safe, secure facilities to all of our customers. We've passed your feedback along, but would like to learn more about your issue with the door. Can you email us at social@extraspace.com so we can try to help?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 891 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.