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Extra Space Storage
- Self Storage
- Chantilly, VA
About this business
Location details
14518 Lee Rd, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Edwin was professional, knowledgeable, and answered my questions and concerns. The facility appears to be very secure and I especially like the drive-up unit's easy access.
Awesome price for spacious, clean, accessible storage. Great customer service.
Business response:
Gisella, we're committed to providing excellent service and we're glad our team was able to help with your storage needs! Call us at (703) 631-0090 with any questions!
Great promotion and friendly staff
Edwin, the store manager, showed excellent customer service. I came into the store five minutes before closing. He was extremely patient and showed me three different storage units. All units were securely locked in a gate with an access code. They were professional and the best prices in town!
Business response:
Laura, we work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (703) 631-0090 if you need anything. Edwin and the rest of our team are happy to help with your storage needs!
Mixed Experience – Read the Fine Print. The initial administrative process was actually really smooth — the staff was helpful and check-in was quick and painless. However, the advertised price was a bit misleading. Once you factor in all the extra fees, it ended up being more than expected. What was most disappointing is that the unit isn’t climate-controlled. In this summer heat, that’s a big deal and I really feel like that should be made clearer upfront. On top of that, there’s been a noticeable fly issue around the unit... read more
Business response:
We understand your concerns about transparency and facility upkeep. Please contact us at (703) 631-0090 to discuss the pricing, climate control, and pest issues you experienced.
Great place to rent
Business response:
Thanks for sharing your positive experience, Cameron. We're committed to being your go-to stop for all your local storage needs! Please stop by the office or contact us at 888-storage if you have any questions!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 916 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.