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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 7315 Industry Ln in Frederick, MD today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ou... read more

Location details

7315 Industry Ln, Frederick, MD, 21704, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9484 reviews
5
446
4
20
3
8
2
0
1
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10 reviews have no rating
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Astor Archer's profile image
Astor Archer 
recommend  Recommended
6 months ago

Very helpful service by Matthew, took the time to explain all aspects of the storage site. Would greatly recommend 

Business response:

Hi Astor, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Matthew! Please stop by the office or give us a call at 888-storage if you need anything.  

Glorie Cassutto's profile image
Glorie Cassutto 
recommend  Recommended
11 months ago

Matt assisted our move from unit to unit today for Frederick Pride and was a HUGE help. We’ve worked together for a while now for our account at the frederick center and he is always kind, welcoming, and helpful. Thanks, Matt!! 

Business response:

Thank you for the review, Glorie! We pride ourselves on having a friendly, accommodating staff and are so happy Matt was able to assist you! If there is anything we can do for you, please let us know at 888-storage. 

Patsy Andrews's profile image
Patsy Andrews 
recommend  Recommended
a year ago

This was my first tine using a storage facility. .it was so easy and the staff were excellent. I will be a customer for life now It was easy to find, the facility was easy to fine and to use for a first time user..if I could I would give a score of 20 to the facility and staff. Thank you!!! 

Business response:

Hi Patsy, thanks so much for your feedback! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.  

Alison Harrison's profile image
Alison Harrison 
recommend  Recommended
a year ago

This company is very easy to work with and we had no problems moving in or out of our storage unit. They were very helpful and I recommend their company. 

Business response:

Hi Alison, thank you for recommending us. We're glad our team was able to help! Please stop by the office or give us a call at 888-STORAGE.  

Tammy Le's profile image
Tammy Le 
recommend  Recommended
a year ago

Yes, I am happy with ESS in Frederick MD on Industry Lane. Matt is knowledgeable and helpful. This location is very convenient and access is til 10pm 7 days/wk ! Some other storage CO. closes at 9pm. This location is usually at full capacity so availability is an issue ! I ended up renting a large unit elsewhere and a 5x7 at ESS. 

Business response:

Hi Tammy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Matt! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  

Jean E. Carter-Johnson's profile image
Jean E. Carter-Johnson 
recommend  Recommended
2 years ago

To Whom This “Concern” I’m very happy with having my items stored at “Extra Space Storage” and I am highly satisfied with the “Workers” too. They are kind and are very explicit in their business. I would recommend this place to anyone else and I know that they will be satisfied as well!! Respectfully Submitted, Jean E. Carter-Johnson Customer 

Business response:

Thanks for the kind words, Jean E.! We're glad you had a positive experience with Extra Space Storage. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (301) 695-8833 if you need anything.  

Kim Orlando's profile image
Kim Orlando 
recommend  Recommended
2 years ago

Great customer service! Matt was very helpful and accommodating to our needs and concerns 

Business response:

Thank you for the recommendation, Kim! We pride ourselves on having a friendly, accommodating staff and are so happy Matt was able to assist you! Thank you for such kind words, we are so happy to have you storing with us. As always, give us a call at 888-storage if you need anything.  

Patricia Vencil Knight's profile image
Patricia Vencil Knight 
recommend  Recommended
2 years ago

Matt was awesome, answered all my questions and got me set up in no time 

Business response:

Thank you for the kind words, Patricia Vencil. We're glad Matt answered all your questions and got you set up in no time. Our team is here to serve you, so give us a call at (301) 695-8833 if you need any future assistance.  

Kim Dudley's profile image
Kim Dudley 
recommend  Recommended
2 years ago

Great customer service and professional 

Business response:

Thank you for the kind words, Kim! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 484 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.