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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 2301 Story Rd W in Irving, TX today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our fa... read more

Location details

2301 Story Rd W, Irving, TX, 75038, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
5.0581 reviews
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16 reviews have no rating
Marcos Alegria's profile image
Marcos Alegria 
recommend  Recommended
3 months ago

Loved the experience just stopped in for some information on a storage unit and Desiree was the best!!!! She was super helpful and very informative on everything I asked. I’m definitely going to recommend others here. 

Kiki De La Cruz's profile image
Kiki De La Cruz 
recommend  Recommended
3 months ago

I’ve had a really hassle free experience with Extra Space. Desiree was super helpful � 

Business response:

Thank you for taking the time to leave your feedback, Kiki! We're so happy to hear our manager Desiree was able to make your rental process hassle-free! If you ever need any help with your rental, come by the office or call us at 888-storage.  

Michael Park's profile image
Michael Park 
recommend  Recommended
5 months ago

So far, renting with Extra Space has been an easy process. I did everything online and it was a breeze. Kind of picky and the unit was not what I needed. Desiree at the Irving location helped me get a full refund and recommended units throughout the Metroplex with the size unit I needed. Many thanks ro Desiree for her kindness, patience, knowledge and professionalism to help me navigate through my experience! 

Business response:

Thanks, Michael! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Desiree was able to provide that for you! Don’t hesitate to call us at 888-storage if you need anything.  

Tulip Guiter's profile image
Tulip Guiter 
recommend  Recommended
5 months ago

Great service to customer 

Business response:

Hi Tulip, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (972) 846-4819 or stop by the office if you need anything!  

Lindsayy Renee's profile image
Lindsayy Renee 
recommend  Recommended
8 months ago

Love this place. So convenient and never had any issues. Desire is so nice and sweet🖤 

Business response:

Hi Lindsayy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Desire! If you need anything, do not hesitate to reach out at 888-storage.  

Desiree Lopez's profile image
Desiree Lopez 
recommend  Recommended
8 months ago

Highly recommend this location 

Business response:

Hi Desiree, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We are thrilled that we earned your recommendation. Give us a call at (972) 846-4819 or stop by the office if you need anything!  

Eric Wayne Phillips's profile image
Eric Wayne Phillips 
recommend  Recommended
8 months ago

This place is so convenient and has fantastic people to help you when you need it. 

Business response:

Thanks Eric! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! Don’t hesitate to call us at 888-storage if you need anything.  

Zoran Draganovic's profile image
Zoran Draganovic 
recommend  Recommended
9 months ago

Dana it’s the best! Recomanded 

Business response:

We think Dana is great too! Thanks for recommending us, Zoran. Don’t hesitate to call us at 888-storage if you need anything.  

Steven Douglas's profile image
Steven Douglas 
recommend  Recommended
9 months ago

I just wanted to give a quick but much deserved shout out to the customer service I received with Extra Space! Desirae at the Story Rd location in Irving to be exact! She was AMAZING! 

Business response:

Hi Steven, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (972) 846-4819 or stop by the office if you need anything!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 581 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.