Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 2301 Story Rd W in Irving, TX today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our fa... read more

Location details

2301 Story Rd W, Irving, TX, 75038, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
5.0649 reviews
Select a rating
Steven Douglas's profile image
Steven Douglas 
recommend  Recommended
a year ago

I just wanted to give a quick but much deserved shout out to the customer service I received with Extra Space! Desirae at the Story Rd location in Irving to be exact! She was AMAZING! 

Business response:

Hi Steven, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (972) 846-4819 or stop by the office if you need anything!  

Albert Lopez's profile image
Albert Lopez 
recommend  Recommended
a year ago

Ms Lopez has been very helpful and understanding of our situation. yes I do recommend this place of business because she is welcoming and openly to the needs of last min options that I really do appreciate coming from this location. I could rant on how I would vote her as the next president but you have to see for yourself when you talk to her. thank you Ms lopez. 

Business response:

Thank you for the kind words, Albert. We're glad Ms. Lopez has been helpful, understanding, and great to work with! Our team is here to serve you, so give us a call at (972) 846-4819 if you need any future assistance.  

Iris Morales Blanco's profile image
Iris Morales Blanco 
recommend  Recommended
a year ago

Desiree is a great manager best service ever 

Business response:

Hello, Iris. Thank you for the review. We're so glad Desiree could meet your storage needs. Please stop by the office if you need anything! 

Jennie Vega's profile image
Jennie Vega 
recommend  Recommended
a year ago

The young lady at the front was very professional and friendly! Rented a storage space exactly where I requested!! Great job!! Jennie 

Business response:

Thank you for the kind words, Jennie. We're glad our team was very professional and friendly to work with! Our team is here to serve you, so give us a call at (972) 846-4819 if you need any future assistance.  

AJ Ahmed Ellinger's profile image
AJ Ahmed Ellinger 
recommend  Recommended
2 years ago

Great customer service. They were very helpful 

Business response:

Thank you for the kind words, Aj Ahmed! We're committed to providing excellent customer service and helpful staff. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.  

Jason Allen's profile image
Jason Allen 
recommend  Recommended
3 years ago

Desiree does such a good job I would Recommend extra space to anybody that needs storage needs so helpful and such a great experience 

Business response:

Thank you for the kind words, Jason. We're glad Desiree was able to help! Our team is here to serve you, so give us a call at (972) 846-4819 if you need any future assistance.  

Sofia Jasso's profile image
Sofia Jasso 
recommend  Recommended
3 years ago

Good location very clean staff is awesome 

Business response:

Hi Sofia, thank you for your review! We're so happy to hear that your experience with our team and the cleanliness of the facility have been positive! Let us know if we can do anything else to help at 888-storage.  

LewShia Harper's profile image
LewShia Harper 
recommend  Recommended
3 years ago

I handled everything online and my storage was ready w/o any issues!!!! 

Business response:

Thank you for the kind remarks, Lewshia! We're so happy to hear we have your recommendation! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 649 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.