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Extra Space Storage

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About this business

Store your belongings at Extra Space Storage on 2701 Nevada Ave N in New Hope, MN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ou... read more

Location details

2701 Nevada Ave N, New Hope, MN, 55427, United States

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Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
4.9500 reviews
10 reviews have no rating
Nathaniel Garpue's profile image
Nathaniel Garpue 
recommend  Recommended
2 months ago

The Representative, Kitsha at New Hope Store was very helpful to us when we went in. She is very knowledgeable about their products and has a very professional customer service experience. We were able to get everything we needed and she exceeded our expectations. We like the cleanliness and security of the facility. She made us feel completely comfortable during our transaction with her. Thank you Kitsha for all your help and support to get us what we needed. 

Business response:

Hi Nathaniel, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kitsha! If you need anything, do not hesitate to reach out at 888-storage.  

Kayla A.'s profile image
Kayla A. 
on Birdeye

5 months ago

So happy with the amazing customer service I received from Jashon today ! She was so kind and courteous, it was so nice to come into an establishment and receive the positivity I did. Also the store was very clean and tidy. Thank you again Jashon 😌 

Business response:

Thanks for the awesome review, Kayla! We work hard to meet the expectations of our customers, and we're happy to hear Jashon was courteous and helpful! If you ever need any help with your rental, come by the office or call us at 888-storage. 

Sharon Johnson's profile image
Sharon Johnson 
recommend  Recommended
5 months ago

Team member, Jashon, was very professional, knowledgeable, and friendly. She clearly explained and demonstrated the use of the cylinder lock as this is my 1st time using that type of lock and any storage facility. I would definitely recommend Extra Space Storage in New Hope Minnesota. 

Business response:

Thank you for the kind remarks, Sharon! We're so happy to hear we have your recommendation! Don’t hesitate to stop by the office if you need anything.  

London Link's profile image
London Link 
recommend  Recommended
6 months ago

I just want to say thank you to Jashon for friendly and accommodating service I was moving out my town home and it was last minute, so I appreciate her finding me a unit to store my big furniture items. 

Business response:

Thanks, London! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! If there's anything we can do in the future to keep your experience great, please let us know by emailing us at customerservice@extraspace.com. Our team is always happy to help.  

Woodrow Monson's profile image
Woodrow Monson 
recommend  Recommended
7 months ago

ESS as I call it, has been a great partner since we began renting from them in December of 2021. They have been kind, deferential, and informative as to all the things we need to know. Any time we have had a question or concern, they have addressed it and gone beyond the minimum. We are ending our relationship with ESS because we sold the item needing the storage area. And, even in the end, when ESS could have dug in their heals, they have forgiven us the last month‘s rent, though we couldn’t get our unit out of it’s stal... read more

Brent Schoonover's profile image
Brent Schoonover 
recommend  Recommended
9 months ago

Kitsha at the Extra Storage Space in New Hope Minnesota does a great job running this facility. It’s always clean. There are always plenty of carts available. And she’s always available for any needs or questions. She has also helped out tremendously with our financing of our unit. There are a lot of places around us that you can get a storage unit but I don’t think any of them are run as well as this one and it’s all thanks to her. 

Business response:

Hi Brent. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kitsha. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something! 

Jennifer Robeck's profile image
Jennifer Robeck 
recommend  Recommended
9 months ago

My sister and I just had the best experience with Kitsha. She was super helpful, friendly and honest. We will definitely be coming back next week to get a locker from her. Thank you so much Kitsha 🤗 

Business response:

Thank you, Jennifer! It's wonderful to hear you had a positive experience with us and that Kitsha has been helpful, friendly, and honest. We want you to know that we are here to assist you with any further storage needs! Give us a call at (612) 326-3360 if anything comes up! 

Dèmètrì Gano's profile image
Dèmètrì Gano 
recommend  Recommended
10 months ago

Kitsha is suck an amazing manager. She goes above and beyond.i give her my greatest recommendation 

Business response:

Hi Dèmètrì! Thank you so much for the positive feedback. We are glad Kitsha went above and beyond to meet your storage needs. If you ever need anything don't hesitate to give us a call at (612) 326-3360 or stop by the facility!  

Sarah Rozell's profile image
Sarah Rozell 
recommend  Recommended
10 months ago

Always clean, manager is super helpful and responsive! 

Business response:

Hi Sarah!Thank you so much for the positive feedback. We know our customers value clean facilities and helpful staff so we do our best to provide that! If you ever need anything don't hesitate to give us a call at (612) 326-3360 or stop by the facility!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 500 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.