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Extra Space Storage
- Self Storage
- Waltham, MA
About this business
Store your belongings at Extra Space Storage on 190 Willow St in Waltham, MA today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility... read more
Location details
190 Willow St, Waltham, MA, 02453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Paul at the Willow St. Waltham location was very helpful in ensuring I had an appropriately sized unit that was easy for me to access. I was able to move in the same day. I will come back to give it 5 stars when the ceiling tiles are repaired and the lights that are currently out are addressed. I would feel more comfortable if there were also more security cameras inside the building.
Business response:
Hi Maria, we're glad Paul was able to help! We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. In the meantime, give us a call at (781) 642-9992 if you need anything.
I would get five stars if I could get a cheaper storage spot because I’m on Social Security. LOL
Business response:
Thank you for leaving us a rating, Karren. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (781) 642-9992 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.
I went visit the place looking for a storage unit. The employee was very professional and helpful. A guy named Greg helped me throughout all the units I wanted to give a look at and through the process of renting one explaining step by step everything in the lease. Great prices and great all around service by him. Thank again Greg !!!
I went visit the place looking for a storage unit. The employee was very professional and helpful. A guy named Greg helped me throughout all the units I wanted to give a look at and through the process of renting one explaining step by step everything in the lease. Great prices and great all around service by him. Thank again Greg !!!
Business response:
Hi, Greg. Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. We're glad Greg was able to help show you all the units you wanted and explained the rental process step by step. We're committed to providing excellent customer service. Stop by the office if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 678 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.