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Extra Space Storage
- Self Storage
- Waltham, MA
About this business
Location details
190 Willow St, Waltham, MA, 02453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
By far the best storage facilty I've ever had, and as a former New Yorker, I've had plenty of storage ups and downs. This Waltham location is convenient and kept very clean. It is managed expertly by Paul, as personable and efficient as can be.
Business response:
Hi Charlie, thank you for your review! We're so happy to hear that your experience with Paul and the cleanliness of the facility has been positive! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
Great experience. I was burned at the last second by the place down the street and called Extra Space needing a last second space. They were super friendly and very accommodating. They made my experience so easy and I will definitely come back if I ever have storage needs
Business response:
Hi Brigid, thanks so much for your review! We are thrilled to hear your experience was great. We're glad our team is super friendly, very accommodating, and made your experience so easy. Stop by our office if you need assistance or have any questions.
Five star for the kindest service by Larry. He was super patient with us and found us the perfect storage we are looking for! They have a great variety of spaces for range of prices and the place is well managed and care for.
I've rented storage units at this location several times in the last few years, and it's been a great experience! Norbert is friendly and super helpful. I love that I can get secure access to my things as late as 10:00pm, and that I can manage and pay for everything online.
I've had a great experience with this storage facility so far! I made my reservation online two weeks prior to my move and Norbert called me within two minutes to confirm my reservation and answer any questions I had. I also activated my unit a couple of days before my move, so that I didn't have to go through the process the day of. Norbert was very accommodating and took his time showing me my unit, where to park my UHAUL, how to get in and out of the facility, etc. Also, my move-in day was a breeze. I was able to pull my ... read more
Clean facility with easy access to units. Larry is highly customer oriented and pleasant to interact with. Would recommend for long and short term needs.
I rented a small space for my college daughter's stuff over the summer. This was much easier than public storage and the owners Larry and Norbert were very Thoughtful and helpful. We will definitely be returning next summer.
Extra Space Storage in Waltham is easy to access and clean. Larry and Norbert are very friendly and helpful. This is the second summer my son will be storing his belongings in between school years at Bentley University.
The team at Extra Space Storage on Willow Street provided great customer service. They were extremely helpful during the whole process -- from following up with me when I was in the process of picking a storage company to setting expectations and communicating how we would get out contents moved in. The facility and the unit are up to date and clean. Very happy with the storage choice I made.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 731 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.