Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.6

About this business

Location details

3825 S Durango Dr, Las Vegas, NV, 89147, United States

Get directions
WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.6389 reviews
Select a rating
J F.'s profile image
J F. 
rating
a year ago

Zaria was amazin, highly recommend to talk to her when u come inn, very personal, respectful and great attitud. thank u for all your help 

Business response:

Your review is appreciated. Zaria's exceptional service is truly commendable. Thank you for recognizing her efforts. 

Icy s.'s profile image
Icy s. 
rating
3 years ago

Kevin is Great! Went in to inquire, Kevin helped me with all my questions! Explained everything perfectly and helped me find exactly what I was looking for!He was was very patient and kind! Love this branch! 

Business response:

Thanks, Icy! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Kevin was able to provide that for you! Don’t hesitate to call us at 888-storage if you need anything. 

Alysha S.'s profile image
Alysha S. 
rating
3 years ago

Kevin is awesome. 10/10 recommend! Great guy! Great location! Was very helpful when I needed a few answers about which storage unit is my best fit ! Thank you again Kevin! 

Business response:

Hi Alysha, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kevin! If you need anything, do not hesitate to reach out at 888-storage. 

Patrick C.'s profile image
Patrick C. 
rating
3 years ago

Needed to find a place to hold some furniture and couple of my belongings for a while. This place was a gem! I would like to highlight the person who helped me Kevin, he was very kind and helpful and his customer service made this choice even better! He went above and beyond. Thank you Kevin! If you are looking for a safe place to store your belongings this is the place! 

Business response:

Thank you for the excellent rating, Patrick. We are glad Kevin was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. 

Tiara C.'s profile image
Tiara C. 
rating
3 years ago

I would definitely recommend this place to store your items. Kevin has exceptional customer service. He really cares about the customers and goes above and beyond. 

Business response:

Thank you for the excellent rating, Tiara. We are glad Kevin was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. 

Sasha A.'s profile image
Sasha A. 
rating
6 years ago

I'm downsizing my living situation. I shopped a few Storage facilities, before going to Extra Space. Most facilities were too busy to show me the units, because dimensions don't make sense to me. I went in last week, Catherine was amazing! First of all, she's very friendly, and has great customer service skills. She also makes it very apparent that she values your business. She took the time to show me the different storage units they have available. I realized the one I wanted would be too small. She efficiently took the t... read more

Business response:

Sasha, you are kind for taking the time to recognize outstanding Extra Space Storage employees! We know you have many options for storing your belongings, and we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Let us know if we can do anything else to assist you! 

Kumi K.'s profile image
Kumi K. 
rating
7 years ago

Easy location and very clean facility. Reasonable pricing. Aaron is super friendly and helpful for our storage needs. 

Jon G.'s profile image
Jon G. 
rating
8 years ago

Only had my storage unit for a short time, found the staff friendly & very helpful. Facility was very clean with good carts 

Eli S.'s profile image
Eli S. 
rating
2 years ago

I never really had an issue with the owners themselves. Only real issue I'm having is the fire. 2 months still no contact. My main issue is my tools in there. Tools are not cheap. I need to know how effected my unit was. If it's just smoke and water I can rent tools to get by but if it's gone then I need to start buying new. 

Business response:

We're sorry to hear about your experience, Eli. It's very important to us that your belongings are kept safe from any harm. Please feel free to contact us directly at (702) 387-8800 so that we can assist with your concern. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.6 star rating with 389 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Monday at 9:30 a.m.