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775 S Mills Ave, Claremont, CA, 91711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I had the best experience getting started on renting out a storage space at this location! Linda and Naomi were so helpful and wonderful! They made me feel comfortable through out the entire process. I would have given a google review if I remembered my password. However, I NEEDED to leave a yelp review for sure. If your looking for a good storage place , trust me, this is the place to go!
LINDA IS THE BEST! She made us feel very welcomed and saved us on multiple occasions in the 1st week we were there.
Linda is the best!! She was very personable and made us very comfortable to leave our belongs here. It was a pleasure working with her and will refer Linda at extra storage space!!!
New manager runs cleanest location I've seen so far. The units are clean, nice landscaping, and the manager Linda is so helpful. Her smile is contagious and I feel safe storing my stuff at this location. She lives at this facility and goes out of her way to help you when you forget your code to get in or out. By the way, she was even nice when I failed to leave at closing time and had to knock on her home door...oops.
Went to find out more about Storage places and prices to see if it was right for my needs. Met Manager Chris who was very helpful and showed me what size storage I needed.
Great service, Letty was very helpful and cordioius - great experience would recommend to someone else.
PROS: units were clean, had a very friendly manager on the premise. they have a working soda vending machine by the gate. CONS: boxes were slightly costing more here than other storage facilities; outgoing keypad is broken every now and then; and because of their ongoing promo of 1 free month. they said we were not allowed to access our first unit while we were moving more stuff into the second. at first i was confused. why would that matter? apparently, some people pull out of the first unit into the second unit during ... read more
Horrible people, horrible service DO NOT TRUST THEM The facility is not safe. Strangers walk around, cars follow you in and out without codes, and there is never any security. The place is dirty and badly maintained. The manager is the worst. They are rude, unprofessional and are in need of retraining.
I miss Jessica who I had the pleasure of her assisting me on whatever I needed in the years of being a customer. I had a move-out date and unfortunately i missed it by the morning before of them opening and charge $3 and change...also I was appalled by JULIO lecturing me on not charging me dumping fee for the few empty boxes I left behind for anyone that needed. Julio needs to removed from customer service. He talks down to their paying customer. Julio could use some classes from Jessica on customer service. OH Mr. Julio als... read more
Business response:
Elizabeth, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (909) 622-6507 so that we can learn more about your experience.
Extra Space Storage has a 4.8 star rating with 864 reviews.
Extra Space Storage is closed now. It will open at 6:00 a.m.