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Extra Space Storage
- Self Storage
- Fayetteville, NC
About this business
Location details
2715 Enterprise Ave, Fayetteville, NC, 28306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Very knowledgeable and respectful
Business response:
Hi Antonio J, Thank you for taking the time to leave your feedback! We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to reach out at 888-STORAGE if you need anything.
Great staff, great units.
Probably one of the most friendly businesses I've spoken to yet in Fayetteville. Both the workers were very personable and we talked at length while exploring my storage options. Dewayne was extremely helpful as I'm leaving the country for work very soon and managed to snag me a deal ASAP. The facilities are very nice and the price is half of what I expected to pay so I have nothing by praise for this establishment.
I now have 2 units and have been very pleased with my experience so far. Clean facility with friendly staff.
Business response:
Thank you, Ruth A. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
They are very professional, have great customer service skills and have all the answers to your questions. They price rates are great and beat all the others around plus a clean and secure facility
Business response:
Hi Melvin, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out if you need anything!
Clean and friendly easy to move in
Great customer service!!
I have rented a room for nearly twenty years, seeing my fees increase steadily. The unit that started off at $115 had risen to nearly $300 when I got a letter saying it was raising to $350 because of "maintenance costs". There has been ZERO maintenance to my unit in twenty years. NEVER have they contacted me regarding the interior of the unit. There was clearly no pest control as my belongings went in clean and ended up with thousands of spiders and Beatles. Other than the move in, I have gone into the office only twice... read more
Business response:
We appreciate you leaving a review, Bonnie. We're sorry to hear you're unsatisfied with your experience at Extra Space Storage. If you'd like to share additional details with our team, please don't hesitate to reach out to us at 888-storage.
5 times in 6 months either been stuck outside the facility or in the facility because gate doesn’t work. After hours call center can only stick to prompts on their computer. Since this company is costing me business I’m costing them the same as we’re moving.
Business response:
Hi Dennis, we're sorry to hear you had negative gate experiences with us. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 944 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.