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4210 Forest Park Ave, St Louis, MO, 63108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I was totally impressed and enjoyed the interaction with Ashley today. She was able to answer all my questions and ease any doubt I may have had about renting from the company. She was very professional and friendly with the highest level of customer service I've experienced in a while. Thank you!
Business response:
Thank you for your wonderful feedback, Carl W. We genuinely admire your positive experience with Ashley.
Staff is great! Place is clean and secure. I'll be back if I need storage again. Thank you.
Business response:
We're pleased to hear that you found our staff great and the place clean and secure. Thank you for your wonderful feedback.
We requested a space over the weekend online, first thing Monday morning Ebony called me to set everything up. Quick and easy, they offer insurance on your stuff every month but it's still great prices.
Business response:
Thank you for the excellent rating, Haley! We're happy Ebony was able to provide a smooth rental experience. We want you to know that we are here to assist you with any further storage needs at 888-storage!
Great service, easy and convenient for students to use. I needed a place to store my things over the summer, and as a washU student this definitely fit the bill and helped me out.
This place is the cleanest storage facility I've ever seen. Waleed is a really great manager. I feel pretty safe going in here.
Great service in a clean and secure location! This location is conveniently located next to two donation facilities (Goodwill and Salvation Army) which is a huge plus for items that are no longer needed! Additionally, the Assistant Manager, Walled Agha is highly professional and service oriented. We could not have done it without him!
Anyone that has been privy to the Wheel o' Yelp or any Yelp table at a recent event knows that I have a LOT of schwag to lug around. Shot glasses, paper fans, tote bags and pounds of Yelpstick. Oh, the Yelpstick... In order to save my relationship (and my sanity!), I rented a storage space a few months back. It's been a lifesaver for sure! However, there are a few issues that I have to let others know about Extra Space if they are considering putting their things into storage here: - There is only 1 elevator at the Forest ... read more
They are horrible and sketchy. They have several in the local area. I'm at named three different names. If that wasn't sketchy enough I got a locker from them paid four months in advance. Then the only nice thing I have to say about them is the lady right here in Clarksville she was very always polite, but the company and I guess the manager as a whole is shady and shaky, she had told me. About storage auctions so I did well then I had one in New Albany, Indiana, and they literally gave me the wrong gate key wouldn't answ... read more
Business response:
Your feedback is very important to our team, David. We're sorry to hear you're unhappy with your experience at our facilities. We take customer concerns seriously and would like to better understand the specific issues you encountered. We'd love a chance to talk with you directly to address your concerns and find a resolution. Please call us at 888-STORAGE so we can discuss this matter in more detail and work towards improving your experience with us.
Is very disheartening to be lured in with discounts just to be price gouge every 4 to 6 months with $15 to $30 increases to your account. I went from a mid $30 unit to just receiving a postcard trying to take it up to low $100 unit. I see I share the same testimonials as many others. Under the language of, market value and real estate prices. I remember when somebody tore down the garage door, it took them a mighty long time to fix that. That should have been the next day fix with the price increases on all the units. Now... read more
Business response:
We're disappointed to hear about your experience. Please feel free to reach out to us at (314) 535-1100 to discuss your concerns further.
Extra Space Storage has a 4.7 star rating with 761 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.