Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 4961 Covington Way in Memphis, TN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ou... read more

Location details

4961 Covington Way, Memphis, TN, 38128, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0559 reviews
Select a rating
Sharon Morgan's profile image
Sharon Morgan 
recommend  Recommended
a year ago

Roger was really polite and helpful and the property is very clean! 

Business response:

Hi Sharon, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Roger! If you need anything, do not hesitate to reach out at 888-storage.  

Jennifer Dodd's profile image
Jennifer Dodd 
recommend  Recommended
a year ago

Roger was super friendly and helpful. It was an easy process to rent what we needed in a clean and secure facility. 

Business response:

Hi Jennifer, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Roger! Don’t hesitate to call us at 888-storage if you need anything.  

Demarcus Mcintosh's profile image
Demarcus Mcintosh 
recommend  Recommended
a year ago

I love extra space it’s clean safe 

Business response:

Thank you for recommending us, Demarcus! Providing renters with clean and secure facilities is our top priority. Feel free to stop by the office if you need anything!  

Karen Steverson Jackson Brady's profile image
Karen Steverson Jackson Brady 
recommend  Recommended
2 years ago

I am downsizing the items in my unit and needed something smaller. I was glad a unit was readily available and I was able to start the transition. The property is very clean and climate controlled. The manager is very helpful and a pleasure to work with. As a long time customer, I am very satisfied with the service provided. 

Business response:

Thank you for your feedback, Karen! Providing renters with clean and climate-controlled facilities is our top priority. We're glad we were able to meet your storage needs and that our team was helpful with your unit transfer. Please give us a call at 888-storage if anything comes up!  

Renita Ward's profile image
Renita Ward 
recommend  Recommended
2 years ago

I love the atmosphere, the space of the unit, and the great customer service... 

Business response:

Thank you for recommending us, Renita! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!  

Harold McDonald's profile image
Harold McDonald 
recommend  Recommended
2 years ago

Clean units and great customer service. 

Business response:

Thank you for recommending us, Harold! We're committed to providing excellent customer service and clean units. Don’t hesitate to stop by the office if you need anything.  

Rhonda McDonald's profile image
Rhonda McDonald 
recommend  Recommended
2 years ago

Yes they have GREAT CUSTOMER SERVICE. 

Business response:

Thank you for recommending us, Rhonda! We're committed to providing excellent customer service. Don’t hesitate to stop by the office if you need anything.  

Stephanie McDonald Eubanks's profile image
Stephanie McDonald Eubanks 
recommend  Recommended
2 years ago

Amazing associates always helpful and available when needed. Keep up the great work! 

Business response:

Thank you for the kind feedback, Stephanie Mcdonald. We're glad our team was helpful and available! Our team is here to serve you, so give us a call at (901) 372-0077 if you need any future assistance.  

Shondra Bruce's profile image
Shondra Bruce 
recommend  Recommended
2 years ago

The young man that works at the Covington Way location is always nice and willing to help out. I had a problem getting in the gate I called him and left a message in the next ten minutes he was calling me back to ask if could assist me with my problems. 

Business response:

Hi Shondra, thank you for recommending us. We're glad our manager is always nice and willing to help out. Don’t hesitate to stop by the office if you need anything.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 559 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.