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Extra Space Storage
- Self Storage
- Memphis, TN
About this business
Location details
4961 Covington Way, Memphis, TN, 38128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedYes they have GREAT CUSTOMER SERVICE.
Business response:
Thank you for recommending us, Rhonda! We're committed to providing excellent customer service. Don’t hesitate to stop by the office if you need anything.
RecommendedThe young man that works at the Covington Way location is always nice and willing to help out. I had a problem getting in the gate I called him and left a message in the next ten minutes he was calling me back to ask if could assist me with my problems.
Business response:
Hi Shondra, thank you for recommending us. We're glad our manager is always nice and willing to help out. Don’t hesitate to stop by the office if you need anything.
RecommendedExtra space6 just right
Business response:
Thank you for the kind words, Alwaymae! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedWas treated very well attendant was great to work with. And I would recommend to a friend
Business response:
Thank you for the kind remarks, Kalvin! We're so happy to hear we have your recommendation! Please stop by the office or reach out to us at 888-storage if you have any questions!
Do you normally let someone other than the credit card user use another person's credit card to rent a storage unit? Then refuse to stop charges when the card holder calls to tell you that they didn't authorize the charges? Especially when the card holder didn't sign any paperwork or have their name anywhere on the account? This happened to me at the Summer Ave location.
Business response:
Feedback like yours is important to our goal of customer satisfaction. We'd like the opportunity to talk with you more about our experience. Please call us at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 661 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.