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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 2420 E Stop 11 Rd in Indianapolis, IN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour o... read more

Location details

2420 E Stop 11 Rd, Indianapolis, IN, 46227, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.91,297 reviews
5
1,165
4
65
3
13
2
0
1
0
54 reviews have no rating
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Gerald Mears's profile image
Gerald Mears 
recommend  Recommended
a year ago

I was in need of a small storage unit on short notice. Tammy we extremely helpful on getting me set up with my storage space and was very polite about providing information and answering all of my questions. 

Business response:

Hi Gerald, thank you for recommending us. We're glad Tammy was extremely helpful on getting you set up with your storage space and was very polite about providing information and answering all of your questions. Feel free to stop by the office if you need anything!  

Chad L. Hunter's profile image
Chad L. Hunter 
recommend  Recommended
a year ago

Very easy to sign up and get a space. Tammy was great to work with. 

Business response:

Thank you for recommending us, Chad! We're happy we were able to provide a smooth rental experience. We think Tammy is great too! Please stop by the office or contact us at 888-storage if you have any questions!  

Earlie Sinders's profile image
Earlie Sinders 
recommend  Recommended
a year ago

I spoke with Tammy when I finalized my storage rental. She explained everything and answered every question had. The service so far is great and professional. 

Business response:

Hi Earlie, thank you for recommending us. We're glad Tammy explained everything and answered every question had. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Gayla Rumple Jackson's profile image
Gayla Rumple Jackson 
recommend  Recommended
a year ago

I had the best customer service today at this facility! Tammy and Damion were accommodating as well as professional. I would definitely recommend this facility! 

Business response:

Thank you for the kind words, Gayla! We pride ourselves on having a friendly, accommodating staff and are so happy Tammy and Damion were able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!  

Melanie D Mosby's profile image
Melanie D Mosby 
recommend  Recommended
a year ago

I had a storage with this place for three years and the service was impeccable !!Tammy was the greatest person I’ve ever worked with as far as Customer Service. The other staff were great as well. 

Business response:

Thank you for being a loyal customer and recommending us, Melanie! We're committed to providing excellent customer service. We think Tammy is great too! As always, give us a call at 888-storage if you need anything.  

Jason Hobbs's profile image
Jason Hobbs 
recommend  Recommended
a year ago

Easy to move out and end payments. 

Business response:

Thank you for your feedback, Jason! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

Korey Carpenter's profile image
Korey Carpenter 
recommend  Recommended
a year ago

I recommend this location for the accessibility and the customer service you get with any questions and or needs. Tammy was able to get exactly what I wanted and was able to transfer me from one unit to another when needed. The grounds are captive very clean and if there are any concerns they handle them with due diligence. 

Business response:

Thanks for recommending Extra Space Storage, Korey! We're glad Tammy was able to get exactly what you wanted and was able to transfer you from one unit to another when needed. We're so happy to hear that your experience with the cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything.  

Brandon Brooke Cagle's profile image
Brandon Brooke Cagle 
recommend  Recommended
a year ago

The ladies were A-1 in customer service! They were also very patient with us in helping us access the gate. Great People!!! 

Business response:

Thank you for recommending us, Brandon Brooke! We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.  

Sherry Gilpin's profile image
Sherry Gilpin 
recommend  Recommended
a year ago

Tammy was amazing and very helpful when cleaning out two units bought at auction! This woman works her ass off! Thanks Tammy for making my first experience awesome!!😎 

Business response:

Thank you for the kind words, Sherry. We're glad Tammy was able to help! Our team is here to serve you, so give us a call at (317) 882-8909 if you need any future assistance.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,297 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.