Extra Space Storage

Samantha H. 

on Yelp

10 years ago

My experience was great. The guy was very helpful and nice. He was funny and informative. The space is clean ans safe and secure. Affordable and accessible. Def reccommend. 

Leasa G. 

on Yelp

10 years ago

This is the most perfect location for me. The staff are wonderfully nice, knowledgeable, courteous and most of all very professional. They have been very helpful in assisting me in making a decision based on not just the quantity, but incorporating the future needs. If you are looking for a clean storage facility with helpful and wonderful staff, this is the location for you. 

Aaron D. 

on Yelp

10 years ago

So I've used a lot of different storage franchises for military reasons and I must say this storage facility is on top of their game. I treat what I own with respect and this company does the same, I can trust them to take of what is mine because they take such care of what is theirs. I really appreciate the constant clean and polished floors and an abundance of security to protect all. 

Jen D. 

on Yelp

10 years ago

Todd has been very helpful! We moved from a house in the city to temp housing so we needed a storage unit. I underestimated the space we needed and with the movers there on the clock, Todd got me a larger unit quickly and gave me a great deal. So far so good! 

Katie V. 

on Yelp

11 years ago

I had no problems reserving a space via the web and signing up for the lease in the office was easy. I was surprised they required insurance coverage through their company, but that's pretty standard and they are very inexpensive policies. Then, after I had an awful experience with a moving company, the manager of the place give me information for other movers, which I utilized and had a great experience. Overall, the experience with this place has been positive. 

Heather J. 

on Yelp

12 years ago

Look no further if you need a clean, brightly lit facility for all your storage and personal needs. Despite three years of operation, this Extra Space Storage still looks almost new. Mine is a story about love, pregnant roommates, and a sudden relocation out-of-state all within the span of a few weeks. Time to move in with the beau, taking just the essentials. I ended my lease on a three bedroom household and promptly realized all these extra belongings needed to go somewhere. Extra Space Storage ended up as that somewhere... read more

Treasure S. 

on Yelp

3 years ago

I pay for the indoor unit in hopes it keeps my possessions at a decent temperature. unfortunately my medication was cold! Feels like it's below 70. Also I don't like the price increases despite being long time customer 

Jax S. 

on Yelp

6 years ago

This review is specifically about the Naperville/Ogden location. Here are a few minor gripes to warm up a bit. Rates go up constantly. In the winter, the gate or better the keypad has constant issues. At one point, the gates (both) were left open for weeks. If you happen to get locked out and try to use the customer service button on the terminal the system just hangs up on you. Why do we pay storage fees when the gates are being kept open? Some people were locked inside and couldn't leave. Pretty disastrous. Let's keep goi... read more

Jason S. 

on Yelp

13 years ago

The facility is clean and with a manager on site I feel like the location is well secure. If that's all you need in a storage facility then I would recommend this location. However, from a service stand point I think the manager and assistant manager have a lot to learn about customer service. My experience at this location is that I rented a smaller unit and after trying to move in I noticed I didn't have enough room. The female assistant manager suggested me to rent a larger unit but because I had a month free (not real... read more