Extra Space Storage

Frank G. 

on Yelp

12 years ago

The Extra Space Storage located in Monmouth Junction NJ is by far the Best storage facility that I have ever utilized. This facility is extremely clean and well organized. Lynn the store Manager is one of the main reasons why this facility is run so well and the customer service is at an extremely high level. Lynn goes out of her way above and beyond her normal duties to ensure customer satisfaction. She also made it very convienent for me to leave on short notice when I was moving out of state. This facility always ha... read more

Jane F. 

on Yelp

a year ago

Do not under any circumstances leave your belongings here unless you couldn't care less about them!!!!! We had our belongings for our first home stored here for less then a year and this (photos below) are what we returned to. When I tell you this was a complete infestation of rodents, not one or two who crept in. Obviously pests can infiltrate these spaces but this is an extreme case - clearly showing negligence by the management to keep up with control and protect people's belongings. Whatever they claim their policy on pe... read more

Erin K. 

on Yelp

3 years ago

I find it strange that Mike wouldn't let me leave the facility until I posted a google review. He requested that I call when I took the lock out of the storage unit. During the phone call, he told me not to exit the property until I "signed out of the system". I don't think someone should lie and try to con someone into posting a 5 star review with my unit number on it. He claimed that it'd be taken down after I sent it, and it was an electronic signature. You'll notice that he's still doing this daily, and extra space h... read more

J L. 

on Yelp

7 years ago

Lynn the manager is a sweetheart. She is very helpful and professional. I've stayed with this location only because it's convenient and also, because staff is helpful. However, my comment is towards the company in general. Pricing is just a joke! Your storage space does not increase or expand 5 ft every 3 to 6 months, so why do you increase your prices? Here's an idea!...Value your customers and stop increasing your prices! Another comment is, if we need to show proof of insurance for our valuables/unit, then what business... read more

Nagesh D. 

on Yelp

11 years ago

I have no problem with the service but the pricing is ridiculous. I complained about this to the staff at this location. They can't do anything. I started at a certain per month rent and it went up 3.5 times in 2 years.