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Extra Space Storage
- Self Storage
- Charlotte, NC
About this business
Location details
3308 South Blvd, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Helpful/friendly staff. Climate controlled as well; even in the summer. Would do business with them again.
Business response:
Thank you for the review, Jess! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
I had a good experience! I needed a short rental and everything went smoothly! Lucy was so helpful opening my account and Rick on closing it. Very quick response.
Business response:
Thank you for the excellent rating, Sally! We're happy Lucy was able to provide a smooth rental experience. We're always here to help with any of your storage needs at 888-storage.
I recently contacted this location after renting for a few years and Ben was extremely helpful. He provided outstanding assistance during the change. I will continue to rent from this location. Thank you again, Ben!
Mr Mike Adams was great, patient and very professional! I will recommend everyone to extra space! What a great experience!!! Extremely satisfied!!!!!!!
Business response:
Thank you for the great rating, Jeffery. We are happy to know Mike was patient, professional, and great to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Clean, convenient, and everyone was courteous. The only thing I'd change is there's no way to open the door and keep it open if you're moving in and out. I understand why they don't for security reasons however.
Business response:
Thanks, Anthony! We're so happy you had a positive experience with Extra Space Storage. Please let us know if you have any questions about your storage unit.
It seems clean and safe. I am mad that they raised the rates about 14% after 3 months. That is wrong, therefore I would not recommend without telling you to expect an increase. I sure would have looked elsewhere.
Business response:
Liz, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available at 888-storage.
I had a wonderful experience getting a storage unit set up at The Extra Space Storage in South End. Bryan was very kind and patient answering my dozens of questions. I got a great rate and they were very upfront with what I could expect cost wise going forward. I've been to the facility several times since setting up and have always found it clean, well lit, and easy to access whenever I need to get in there. Very happy with this place and highly recommend them.
Extra Space Storage in the South End has been really great to work with. From my initial move-in, to ongoing support, they have been super professional to deal with. Their facility is the cleanest of any storage facility I've used and most units are easily accessible for loading and unloading. It is also climate controlled and neither too hot or cold during summer and winter months. Brian, the manager I deal with, has been especially helpful when rate increases occur. He always explains the current situation and ensures as a... read more
Brandon Rowe was the nicest manager I've ever worked with... he was very helpful when I rented the storage space there... as I moved out he made sure everything was updated by computer. This was the best service I've ever received from a storage space.. will be renting again in the future and recommending to others. Thank you Extra Space storage 3308 South Blvd charlotte Nc.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,546 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.