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Extra Space Storage
- Self Storage
- Houston, TX
About this business
Location details
10015 N Eldridge Pkwy, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedI have had the most pleasant experience with Nora at ExtraSpace. Very patient with me and concerns. Also, very considerate over my needs. Thank you, Nora, for your help and being very patient. I look forward to staying here.
Business response:
Rebecca, we are so happy to hear that Nora could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We are here to help at 888-storage, so let us know if you need anything!
RecommendedThis has been a very easy experience for me, as this was my first time getting a storage space. Both Nora and Marie were very nice, so understanding of my situation and helpful. I am so appreciative for all they did to accommodate my needs. I recommend you give this place a try if you have needs for storage. Thank you both! From the bottom of a grateful heart.
Business response:
Hi Pamela, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nora and Marie! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
RecommendedPleasant, helpful employees. They made the process easy. The units are clean and well-kept up.
Business response:
Hi Robin, thank you for your feedback! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedFriendly staff, clean environment and great prices.
Business response:
Hi Amanda, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
RecommendedGina S. at Extra Storage (10015 N. Eldridge Pkwy) was AMAZING! She has the most positive attitude. She was professional, personable, kind, and sincere. She helped me find the perfect storage space and took the necessary time to walk through the facility with me and explained everything in great detail. She is a definite asset to Extra Storage. The facility is clean, in a good location, and they even have carts you can use to move your stuff!
Business response:
Hi Donna, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gina! Our team will continue to work hard to meet your storage needs so let us know if you need anything!
RecommendedFast friendly clean and affordable
Business response:
Hi Elishia, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive!
They lock you out if you haven't paid in 6 days
Business response:
We really appreciate you taking the time to share your feedback, John Michael. We would love to talk to you more about your experience. Please give us a call at 888-storage.
RecommendedStaff at Extra Space Storage was professional and friendly. The overall experience was good except when rats invaded the storage facility and they destroyed two rugs that were not stored in plastic containers.
Business response:
Hi Louis, thank you for recommending us. We're glad our team was professional and friendly. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
I just found out today, May 22nd, that my RV was stolen on February 20th. To make things worse, they continued to charge me the monthly rate to store my RV there that had been stolen!! So disappointing!
Business response:
Hi Natasha Michelle-taylor, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (281) 724-8376?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,220 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.