Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9

About this business

Location details

10015 N Eldridge Pkwy, Houston, TX, 77065, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,095 reviews
Select a rating
Donna McNabb's profile image
Donna McNabb 
recommend  Recommended
5 years ago

Gina S. at Extra Storage (10015 N. Eldridge Pkwy) was AMAZING! She has the most positive attitude. She was professional, personable, kind, and sincere. She helped me find the perfect storage space and took the necessary time to walk through the facility with me and explained everything in great detail. She is a definite asset to Extra Storage. The facility is clean, in a good location, and they even have carts you can use to move your stuff! 

Business response:

Hi Donna, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gina! Our team will continue to work hard to meet your storage needs so let us know if you need anything!  

Elishia Genus's profile image
Elishia Genus 
recommend  Recommended
5 years ago

Fast friendly clean and affordable 

Business response:

Hi Elishia, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive!  

John Michael Vences's profile image
John Michael Vences 
3 years ago

They lock you out if you haven't paid in 6 days 

Business response:

We really appreciate you taking the time to share your feedback, John Michael. We would love to talk to you more about your experience. Please give us a call at 888-storage. 

Louis Evans's profile image
Louis Evans 
recommend  Recommended
4 years ago

Staff at Extra Space Storage was professional and friendly. The overall experience was good except when rats invaded the storage facility and they destroyed two rugs that were not stored in plastic containers. 

Business response:

Hi Louis, thank you for recommending us. We're glad our team was professional and friendly. Don't hesitate to reach out to us at 888-STORAGE if you need anything!  

NaTasha Taylor's profile image
NaTasha Taylor 
5 years ago

I just found out today, May 22nd, that my RV was stolen on February 20th. To make things worse, they continued to charge me the monthly rate to store my RV there that had been stolen!! So disappointing! 

Business response:

Hi Natasha Michelle-taylor, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (281) 724-8376?  

Marian Martinez Villegas's profile image
Marian Martinez Villegas 
5 years ago

Very bad experience, somebody robed my trailer, I asked for help in the offices and the manager was unkind and showed no interest 

Business response:

Hi Marian Martinez, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at 888-STORAGE? 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,095 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.