4 years later and Jeanette from Extra Space storage remains the best. Always appreciate her assistance when dealing with my storage unit. And good team working here in general!
Business response:
Thanks for the awesome review, Pierre! We work hard to meet the expectations of our customers, and we're happy to hear Jeanette hit the mark for you! Don't hesitate to stop by the office or contact us at (646) 713-1236 if you need anything.
My experience has been excellent here the staff is amazing and the help they have provided us especially during sensitive times has been amazing. The facility is always well kept and clean, it’s great renting here.
Business response:
Thank you for your feedback, Shmizzpmo! We're glad our team was amazing to work with and were able to meet your storage needs. Providing renters with clean and secure facilities is our top priority, and we're happy to hear that we could provide that to you.
Tina Tina Tina is all I have to say! She not only helped my family member get the perfect storage but she also broke down everything to the T and took us to the unit. Also helped us learn how to properly lock our unit so it is safe and sound. Thank you so much Tina we definitely will be recommending this place to family and friends.
Business response:
Hi Sergi. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tina. We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental.
Big thank you to Kristina with a “K” at the extra space on 129th. Her patients with our move is very much appreciated through this hectic time. Such a pleasure working with you !
Business response:
Hi Janine, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kristina! If you need anything, do not hesitate to reach out at 888-storage.
The people over at this facility rock 🤘🏽 definitely recommend.
Business response:
Hi Lina!Thank you so much for the positive feedback. If you ever need anything don't hesitate to give us a call at (646) 713-1236 or stop by the facility!
Tina was very knowledgeable. I'm definitely happy to have dealt with her. The staff here is also amazing and very pleasant.
Business response:
Hi Mim, Thank you for taking the time to leave your feedback! We pride ourselves on having a pleasant, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tina. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
Tina was vwry polite and respectful.She was very much on point with details on payments and made me feel comfortable leaving my items here at this facility. Tina definitely deserves recognition. If it were even possible I'd give her 20 stars.
Business response:
Hi Bobby, thank you for recommending us. We're glad Tina was very polite, and respectful, and was very much on point with details on payments. Feel free to stop by the office if you need anything!
I am a student and was looking for a near by trust worthy storage place for when I move. Coming into Extra Space Storage Cynthia helped make things clear for me and what I should expect about the complete storage process. There was great customer service and hospitality!
Business response:
Liangie, we are so happy to hear that Cynthia could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
Ariel was the best help today. Even though I can tell she wasn’t feeling her best she made it her job to make sure that I was completely satisfied with the service. Will come back her just for her!! Thank u again.
Business response:
Thank you for the excellent rating, Henry. We are glad Ariel was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
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