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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 485 W 129th St in New York, NY today! Our large selection of storage units, climate controlled units, exceptional security, on site manager available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a ... read more

Location details

485 W 129th St, New York, NY, 10027, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
5.03,276 reviews
5
3,015
4
89
3
9
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163 reviews have no rating
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Gomez Gomez Castillo's profile image
Gomez Gomez Castillo 
recommend  Recommended
7 months ago

Lo recomiendo por sus gran servicios.. son muy atentos y gentil, he reducido un servicio excelente con las señoras Jeanette…. 1000%1000 

Business response:

Gracias por tus comentarios positivos sobre tu experiencia, Gomez. Nuestro equipo se enorgullece de servirle a usted y a sus necesidades de almacenamiento. Háganos saber si necesita algo en 888-storage. 

Yusef Parko's profile image
Yusef Parko 
recommend  Recommended
7 months ago

Tina was amazing!!! Great customer service 👍🏽 

Business response:

Hello, Yusef. Thank you for the review. We're so glad Tina was amazing to work with! Call us at 888-storage if you have any questions or need assistance with your rental. 

John Doee's profile image
John Doee 
recommend  Recommended
8 months ago

He easy was amazing and very helpful 

Business response:

Hi John, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental.  

Bernadette DeJesus's profile image
Bernadette DeJesus 
recommend  Recommended
8 months ago

Toured a unit with Tina today. She was concise, informative, and helpful. Would definitely recommend storing your personal belongings here. 

Business response:

Hi Bernadette, Thank you for taking the time to leave your feedback! We pride ourselves on having a concise, informative, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with Tina. Please give us a call at 888-storage if anything comes up!  

Audrey M. Lubin's profile image
Audrey M. Lubin 
recommend  Recommended
8 months ago

Thank you Tina, for the best experience I have received today. You are the BEST! Customer Audrey Lubin. 

Business response:

We pride ourselves on our friendly, helpful staff, and are so happy Tina was able to provide an excellent storage experience. Thank you for the review, Audrey! If there is anything we can do for you, please let us know at 888-storage. 

Ladonna R.'s profile image
Ladonna R. 
on Birdeye

8 months ago

Henessy was very patient and helpful with helping me get access to my online account  

Business response:

Hi Ladonna, Thank you for taking the time to leave your feedback! We pride ourselves on having a patient, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Henessy! Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Pierre Voltaire's profile image
Pierre Voltaire 
recommend  Recommended
8 months ago

4 years later and Jeanette from Extra Space storage remains the best. Always appreciate her assistance when dealing with my storage unit. And good team working here in general! 

Business response:

Thanks for the awesome review, Pierre! We work hard to meet the expectations of our customers, and we're happy to hear Jeanette hit the mark for you! Don't hesitate to stop by the office or contact us at (646) 713-1236 if you need anything. 

Shmizzpmo Forthelow's profile image
Shmizzpmo Forthelow 
recommend  Recommended
9 months ago

My experience has been excellent here the staff is amazing and the help they have provided us especially during sensitive times has been amazing. The facility is always well kept and clean, it’s great renting here. 

Business response:

Thank you for your feedback, Shmizzpmo! We're glad our team was amazing to work with and were able to meet your storage needs. Providing renters with clean and secure facilities is our top priority, and we're happy to hear that we could provide that to you. 

Sergi's profile image
Sergi 
recommend  Recommended
9 months ago

Tina Tina Tina is all I have to say! She not only helped my family member get the perfect storage but she also broke down everything to the T and took us to the unit. Also helped us learn how to properly lock our unit so it is safe and sound. Thank you so much Tina we definitely will be recommending this place to family and friends. 

Business response:

Hi Sergi. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tina. We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 3,276 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 8:00 a.m.