This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- New York, NY
About this business
Location details
485 W 129th St, New York, NY, 10027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
RecommendedJeanette thank you for all your help through all this years! Excellent service positive respectful happy clear and kind worker. Been with extra space since 2016 and I’m happy with my service!
Business response:
Thank you for your loyalty and kind words, Early! We appreciate your support since 2016.
RecommendedTheresa Rodriguez is amazing. She was an enormous help. Patient, informative, friendly and thorough. Exemplary employee.
Business response:
Thank you for your wonderful feedback! So glad Theresa provided such amazing help. We appreciate you recognizing her patience and thoroughness.
RecommendedMoving in was quick and swift. More so, I moved in 20 mins before this location closed and the lady was nice to make sure we got our items in before they closed and didn’t make me come back the next day to finish up. With that, when checking out I was told I didn’t follow the correct procedures for getting a pro rate for moving out. I was charged the day before I moved out. I was told when checking in I would be pro rated if I move out in the middle of the month/ etc. so I expected to be prorated but to be denied and charg... read more
Business response:
Thank you for sharing your experience with us. We deeply respect your feedback and will address the issue regarding the pro rate refund request.
RecommendedBest storage space in the city, clean, well maintained and the staffs are the best.
Business response:
Thank you for sharing your positive experience with Extra Space Storage. We are ecstatic to hear that you found our storage space clean, well-maintained, and our staff the best.
RecommendedTina was highly professional and very friendly and welcoming! She deserves a raise ASAP !
Business response:
Thank you, Elijah! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (646) 713-1236 if anything comes up!
RecommendedThank you Tina best service ever explained everything with such detail and answered all my questions she’s amazing 10/10 definitely recommend going to her
Business response:
Hi Roberto, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tina! Please stop by the office or give us a call at 888-storage if you need anything.
RecommendedKristina was by far the most amazing person I dealt with, she helped me during a horrible situation and made it so easy!! Thank you Kristina!
Business response:
Thank you for the review, Geson! We pride ourselves on having a friendly, accommodating staff and are so happy Kristina was able to assist you! If you have any questions, let us know at 888-storage.
RecommendedTina was more than helpful and went above and beyond to help me get into my new storage unit. She helped me find the best deal for my needs. I definitely recommend this Extra Space Storage location.
Business response:
Thank you, Adrienne! It's wonderful to hear you had a positive experience with Tina and want you to know that we are here to assist you with any further storage needs! Give us a call at (646) 713-1236 if anything comes up!
RecommendedTina is great very helpful if you have a question she know and got the answer very Good people God 🙌 5 stars 🌟🌟🌟🌟🌟
Business response:
Thank you, Cee! It's wonderful to hear you had a positive experience with Tina and want you to know that we are here to assist you with any further storage needs! Give us a call at (646) 713-1236 if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 4,069 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 8:00 a.m.