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17854 Preston Rd, Dallas, TX, 75252, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Highly recommend this place! Britt was very helpful in answering all of my questions and getting me set up with my unit within minutes. Storage location is great, very clean and safe place. Hours to access the units are perfect, and everything at a very reasonable price
I had an emergency need for storage and my family found this facility at this location nearby. The facility was clean and very accessible. The owners were always very pleasant, friendly and welcoming. In addition, I always received monthly phone call reminders when my bill was due. Although I missed timely paying my monthly rental a few times, the owners never threatened to empty out my unit out and never charged late fees. I would highly recommend this facility. I had a good experience with the facility/owners..
Easy, Fast, Friendly service!!! In and Out and extremely helpful!!! I would use them again! I was storing a vehicle for safety from bad weather for a month and perfect condition through out!
My husband and I got a storage unit here to place a few things while we staged our house to sell. They have a sign out front that says "first month free." If you look at the bottom it does note it's only for certain units. They have specific hours that you can come in and out (6am-10pm). I assume that's for safety and security which I really appreciate. There are also cameras located at the entrance and around the buildings. The one issue I have is that they park the golf cart their employees use, right by the key pad fo... read more
Beware! Bait and switch with rates. I have a storage unit for four months and they have raised the rent 15% for a "market rate adjustment". I was given no notice although they said they sent a certified "post card" of which I never received. Recognize how much it costs to move your storage items and realize that if the price goes up 45% per year and is probably not a good deal.
This place has very rude management and no regard for customer service. We've been with them for 2 years and they do not care about loyalty at all. The raise the prices every month and has no sympathy for ONE missed payment ever. The lady was totally unsympathetic and sassing me. I will be moving my storage immediately at the end of the month.
They advertise 5x5, but if you measure it, its more like 4x4. They wiggle out of that by saying, "well, we do say approximately" But see, its actually "approximately" 4x4! So you lose 9feet of floor space before you get started! My question was why dont you just say what size is actually is? Then f course they just pass the buck upstairs claiming thats how corporate wants it done. Secondly, they offer a move in special, advertised on the sign out front that "1st month FREE! Ask manager for details." Thats true, but only if y... read more
Extra Space Storage has a 4.9 star rating with 930 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.