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Extra Space Storage

4.8

About this business

Location details

2120 W Roosevelt Blvd, Monroe, NC, 28110, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8903 reviews
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Kenneth Moore's profile image
Kenneth Moore 
recommend  Recommended
a week ago

Was very helpful explained everything and showed me how to get to my unit 

Business response:

We are honored to have been able to assist you and provide clear guidance on accessing your unit. Thank you for choosing Extra Space Storage. 

Sowella Paige's profile image
Sowella Paige 
recommend  Recommended
a year ago

Trish and Mike had excellent customer service and even gave me a discount because I was a previous customer. 

Business response:

We're delighted to hear that Trish and Mike provided you with excellent customer service and a discount as a previous customer. Thank you for sharing your experience with us. 

Takisha Payton-Barney's profile image
Takisha Payton-Barney 
recommend  Recommended
a year ago

David was very friendly and helpful 

Business response:

Hi Takisha, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (704) 288-1410 or stop by the office if you need anything! 

Melissa Hope's profile image
Melissa Hope 
recommend  Recommended
a year ago

Super professional, knowledgeable, Safe and very clean place. The manager goes above and beyond! 

Business response:

Thank you, Melissa! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. 

Mike Barnes's profile image
Mike Barnes 
recommend  Recommended
a year ago

This is an excellent facility. Extremely clean with lots of storage capacity and options. I would highly recommend this place for your future storage needs. 

Business response:

Hi Mike, thank you for your feedback! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don’t hesitate to call us at 888-storage if you need anything. 

Shawn Morrison's profile image
Shawn Morrison 
recommend  Recommended
3 years ago

Nice clean facility. Staff was efficient and courteous. 

Business response:

Hi Shawn, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything! 

TomandGail Hicks's profile image
TomandGail Hicks 
recommend  Recommended
3 years ago

Clean and easy access. Nice employees 

Business response:

Hi Tomandgail, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything! 

Paul Stokey's profile image
Paul Stokey 
recommend  Recommended
3 years ago

The staff and facility are great. Access is easy, the units are clean and sturdy. 

Business response:

Hi Paul, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office if you need anything. 

Michael Bradle's profile image
Michael Bradle 
recommend  Recommended
3 years ago

Recommended but be wary of the price. *copied from my Google review* It was convenient at the time (Customer from 2018-2021). I was on Active Duty orders in 2018 and needed somewhere quick to store stuff from my room at my folks place. At the time, it cost about $40-50 for a mid-size unit. Despite having stuff stored there for 3 years and change, the cost steadily increased every few months. By November 2021, I was informed that the price had been increased *again* to $86. I closed the unit because I couldn’t afford to ... read more

Business response:

Hello Michael. Thank you so much for taking the time to share your thoughts with our team. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. We appreciate your recommendation. If there is anything we can do for you, please let us know at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 903 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.