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Extra Space Storage
- Self Storage
- Monroe, NC
About this business
Location details
2120 W Roosevelt Blvd, Monroe, NC, 28110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedAwesome! Highly recommended. *Units are climate controlled. The staff is very nice!
Business response:
Thanks for the kind words, Janice! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (704) 288-1410 if you need anything.
RecommendedChris was awesome and great Customer Service
Business response:
Hello, Hazel. Thank you for the review. We're so glad Chris could meet your storage needs! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
RecommendedChris and the staff always happy to help out and answer questions. I’ve used various storage units constantly since 2007. I’ve been at this facility for five years and as happy as I am to move out... they have been the best experience by far! Highly recommend!
Business response:
Thank you for the review, Stephen! We pride ourselves on having a friendly, helpful staff, and we are happy to hear Chris and team were able to deliver a great experience. Give us a call at 888-storage if you have any questions!
RecommendedGetting set up with Extra Space was quick and simple ,very nice to work with .
Business response:
Hi, Jim. Thank you for your positive review! Please reach out to (704) 288-1410 if you ever need any assistance with your storage unit.
RecommendedAwesome! highly recommend
Business response:
Thank you for the kind remarks, Jennifer Compton! We're so happy to hear we have your recommendation! Let us know if you have any questions about your storage unit!
RecommendedPrice went up by $30 each year. My storage went from $95 to $170. Employees were very nice to work with. But the rent is to expensive.
Business response:
Hi Nancy, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We understand the frustration of rate increases. Please give us a call at 888-storage if you would like to discuss your concerns.
We were just so super thrilled when you jumped your rates up from $108.00 a month to 188.00 a month with absolutely No Notice. Then you claimed you sent notice of fee hike to an address we had over 5 years ago, when up to that point we have only communicated through my phone via mostly voicemail. (I checked there was no voicemail for the fee hike) The office people were friendly in person. So, no I would not recommend Extra Space Storage unless every other place is full.
Business response:
Hi Lisa, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 903 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.