This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Montgomery, AL
About this business
Location details
6010 Monticello Dr, Montgomery, AL, 36117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedThea manager Nicole was very knowledgeable, helpful and efficient when I needed assistance with my storage unit 🌟🌟🌟🌟🌟
Business response:
Hi Chase, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Nicole was able to provide a positive experience! Don’t hesitate to call us at 888-storage if you need anything.
RecommendedVery friendly staff. & explain things very clearly.
Business response:
Thank you for the review, Kimberley! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage.
RecommendedExcellent service today working with the kind rep in Montgomery, AL!
Business response:
Hi Kelly, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (334) 279-1234 or stop by the office if you need anything!
RecommendedEasy online process to find, secure, and then access unit.
Business response:
Hi Lee, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you need anything, do not hesitate to reach out at 888-storage.
RecommendedAlan is the best at customer service and helps his customers any way possible. Highly recommend this facility and Extra Space Storage
Business response:
Thanks for the awesome feedback, Rambo! It's wonderful to know Alan provided you with great customer service! Don't hesitate to stop by the office or contact us at (334) 279-1234 if you need anything.
RecommendedI cannot say enough about Extra Space in Montgomery and each staff member I have encountered. Alan Bagby at Monticello is efficient and very customer-focused. Sapphire is another who goes above and beyond and is knowledgeable about the business. The facilities are clean and there is no doubt that my belongings are safe here! I highly recommend Extra Space. Ask for Alan or Sapphire!
Business response:
Thank you for the excellent rating, Joshua. We are glad Alan was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
RecommendedAlan has such great customer service skills. I told him my situation and helped me find the best storage to fit it. Very patient and helpful! Thank you Alan on Monticello Drive in Montgomery!
Business response:
Thank you for the excellent rating, Yaesha. We are glad Alan was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
Recommendedgreat customer service by Sappire.
Business response:
Thanks for the positive feedback, Charles! We are glad you had a great experience with Sappire. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.
RecommendedSapphire did not rush me, she was very patient with me as a first time storage user and she was very detailed explaining everything to me. very bubbly inviting personality. The unit was really clean and overall my experience renting with her was awesome.
Business response:
Thanks for the great feedback, Dru! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience Sapphire reflects that! Please call us at (334) 279-1234 if you have any questions!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,003 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.