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Extra Space Storage

4.9

About this business

Location details

6010 Monticello Dr, Montgomery, AL, 36117, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,052 reviews
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Adam Renfroe's profile image
Adam Renfroe 
recommend  Recommended
4 years ago

5 ⭐️ service every time, very clean 

Business response:

Hi Adam, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything! 

Donna Elevate Sanford's profile image
Donna Elevate Sanford 
recommend  Recommended
4 years ago

Great customer service from Ms. Sapphire. She is very helpful. I needed storage space last minute for a few things and got everything I needed in one place. Facility and grounds are very clean and well kept. I will continue to use Extra Space Storage for my future needs! 

Business response:

Thanks for letting us help with your storage needs, Donna. We work hard to meet the expectations of our customers, and we're happy to hear Ms. Sapphire was able to help! Please let us know if you need anything by emailing us at customerservice@extraspace.com. 

Isabel Soto's profile image
Isabel Soto 
recommend  Recommended
4 years ago

Great customer service. I wouldn’t take my business anywhere else 

Business response:

Thank you for the kind words, Isabel! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you. 

Heidi Lynn Cawthorne's profile image
Heidi Lynn Cawthorne 
recommend  Recommended
4 years ago

Sapphire was amazing every step of the way. I had never rented a storage building before and she was a huge help. 

Business response:

Hi Heidi, thanks so much for the recommendation. You have no idea how much it means to us. We are stoked to hear Sapphire was amazing and a huge help. As always, give us a call at 888-storage if you need anything. 

Petria Caldwell's profile image
Petria Caldwell 
recommend  Recommended
4 years ago

Sapphire is amazing!! Go see her 

Business response:

Hello, Petria. Thank you for the positive review! We're so happy Sapphire could help. If there is anything we can do for you, please let us know at 888-storage. 

Pudei Usioghene's profile image
Pudei Usioghene 
recommend  Recommended
4 years ago

Absolutely pleased with this location. Ms Sapphire Washington has been of great help so far. Answered all my questions and suggested solutions to any issues I had. Happy my property was safe during the period I rented at this location. 

Business response:

Thank you for taking the time to leave your feedback, Pudei! We're so happy to hear Ms. Sapphire was able to make your rental process hassle-free! Please give us a call at 888-storage if you need further assistance with your storage needs. 

Lynn Ouk's profile image
Lynn Ouk 
recommend  Recommended
4 years ago

Sapphire was awesome. Great customer service and the facility was clean. 

Business response:

Hello, Lynn. Thank you for the review. We're so glad Sapphire could meet your storage needs. Please stop by the office if you need anything! 

Horace Smith Jr.'s profile image
Horace Smith Jr. 
recommend  Recommended
4 years ago

Sapphire very good an she has been a amazing salesperson today 

Business response:

Hi Horace Smith, thank you for your kind words. We're glad Sapphire is very good. Don't hesitate to reach out to us at 888-STORAGE if you need anything! 

JMarcee D-Evans's profile image
JMarcee D-Evans 
recommend  Recommended
4 years ago

Facebook Fam!!! Hello 👋 If anyone needs a storage unit for downsizing or moving or whatever...I am telling you that my personal experience with Extra Space Storage in Montgomery, AL has been exceptional. I have had my unit for over a year and I am STILL satisfied with the cleanliness, safety, and excellent customer service. Ms Saphyre and Ms Beth are super individuals. They really go above what is required. That wins my business and my dollar 💵 EVERY time. Check them out. Seriously. 💯 

Business response:

Hi there, thank you so much for the recommendation! We are so happy to hear that Ms. Saphyre and Ms. Beth have been super helpful. Customer service and keeping our facilities clean and secure are our top priorities. Thanks so much for choosing us as your local storage provider. Don't hesitate to reach out if you ever have any questions or concerns. We are always happy to assist. Thank you. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,052 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.