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Extra Space Storage
- Self Storage
- Virginia Beach, VA
About this business
Location details
621 Village Dr, Virginia Beach, VA, 23454, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedTy and the staff here are amazing and extremely helpful. Any questions I had they answered right away. This was one of the best customer service experiences I've ever had. Thank you guys for going above and beyond
Business response:
Thank you for the kind words, Michael. We're glad Ty and the staff were able to help! Our team is here to serve you, so give us a call at (757) 417-8002 if you need any future assistance.
RecommendedTy was great very nice man
Business response:
Thanks for the positive feedback, Diann! We are glad you had a great experience with Ty. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedTy super awesome !!! Helpful, friendly and knowledgeable. Thank you
Business response:
Thank you for the kind words, Angela. We're glad Ty was helpful, friendly, and knowledgeable. Our team is here to serve you, so give us a call at (757) 417-8002 if you need any future assistance.
RecommendedFriendly and helpful staff. Clean facility and moving supplies on site if needed.
Business response:
Hi Codie, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us! Our team is here to help answer any questions about your rental. Don't hesitate to reach out at 888-storage if you need anything!
Basically forced to fill out a survey before I could leave the desk. Gave me the wrong storage unit and the AC seems broken in this ‘climate controlled’ unit. Hmmmm
Business response:
Hi Matt, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. If there is anything we can do for you in the meantime, we are here to help and can be reached at (757) 417-8002.
Do not store here!! Too Long of a story on the negligence, incompetence and general lack of customer service.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,191 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.