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Extra Space Storage
- Self Storage
- Hilliard, OH
About this business
Location details
2929 Dublin Rd, Hilliard, OH, 43026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
They were extremely helpful and nice in helping ensure I had the right unit picked out for my needs, and that I had everything I needed before moving in. Would absolutely recommend them to others, great staff to work with!
Extra Space Storage of Hilliard, OH has given me the extra space (pardon the pun) I need to store items, I currently do not have room for at home. The staff is all ways very courteous, and helpful. Try them, you will like them too.
My rent DOUBLED in one month, I have been there several years, outside storage went from 75. To 150., basically running me out!! New customers are 75. Do not understand this BS!!!!!!!
I have now and have had two storage units at the Extra Space Storage in Fairfax, Ohio. The manager of the units is great, but his corporate backup is miserable. I had an indoor unit which was flooded because of a problem at the facility. Property was damaged. I filed a claim under the provided insurance policy. Since then I have had no support and the claims management company has been a joke. They carry their insurance through American Claims Management. I have been transferred from one claims adjuster to another and get no... read more
Business response:
Thank you for leaving a review, Maryann. We take securing your belongings seriously. We value you as a customer and would like to help resolve your issue. Please contact our office at (614) 488-9100 regarding your concerns with our storage facility.
I would never rent from this place. In the past year they've raised my rent over $50 a month. Currently a new customer can rent the same size unit as mine for $118 and I pay $170. The district manager totally insulted me by offering to take $10 off. Unethical business practices is the name of the game here.
Very predatory business. Offers one price to get you in the facility and then LESS than 6mos. later, they jack the rate up on you in the dead of winter when impossible to move!! Then have manager call back after complaining with the audacity to advise they got the new "extra fee" I was charged cut in half. WOW, thanks so much! Now I only have to pay Half the increase I shouldn't have received in the first place!! Terrible place to do business with considering they think this is ok business practices. Best advice- keep look... read more
Pretty cheep place to rent from and nicely sized units. However, it was actually very difficult to get out of the facility though. The worker at the front left for lunch while we were leaving so no one was there to open the gate. We had to run out of our cars and all the way around to get the gate to open. It was a bit of a hassle.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 714 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.