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Extra Space Storage - Willoughby, OH

4.9
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About this business

Store your belongings at Extra Space Storage on 36155 Reading Ave in Willoughby, OH today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

36155 Reading Ave, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9436 reviews
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Gerald L.'s profile image
Gerald L. 
on Birdeye

2 years ago

I have rented from you in the past with great service so I wanted your storage space again. 

Beth W.'s profile image
Beth W. 
on Birdeye

2 years ago

Lance, X5! 

Randy F.'s profile image
Randy F. 
on Birdeye

3 years ago

Very accommodating and helpful employees. Highly recommend them. 

Jeriel A.'s profile image
Jeriel A. 
on Birdeye

3 years ago

Don’t hesitate to get a unit with Extra Space Storage. When I was on a time crunch out of state in Willoughby Ohio looking to purchase a used car and put it in storage to head back to DC, Extra Space Storage was able to make space for me just a customer was leaving a unit that was just available for my car on January 2nd (just after being closed 1 day prior). I didn’t have to jump through hoops vs. the other company I called in the area that was farther out and required more paperwork as far as insurance goes. PLUS, Extr... read more

Business response:

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Jeriel! Thanks for recommending Extra Space Storage! Stop by the office if you need anything.  

Robert H.'s profile image
Robert H. 
on Birdeye

3 years ago

Very friendly experience and a nice clean facility.  

Business response:

Wow, thanks, Robert! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! Don't hesitate to reach out to us at 888-storage if you need anything!   

Valerie K.'s profile image
Valerie K. 
on Birdeye

3 years ago

Excellent experience! I’ve stored my vehicle there for the past three years over the winter. 

Business response:

Thank you so much for your kind words, Valerie. We really appreciate you taking the time to share your experience with us. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Maria S.'s profile image
Maria S. 
on Birdeye

3 years ago

Lance, the manager of the units located in Willoughby is a gentleman.He gives you advice on how to pack, what material to use for the covers of your furnitue, the size of the unit that fits your needs and helps you to get an affordable unit. There should be a lot of "Lance" in every company.Life would be a little better. I will be your customer forever.Ah! Did I mention how clean are your units? I love that!  

Beth w.'s profile image
Beth w. 
on Birdeye

3 years ago

My first time securing a storage unit. I had heard horror stories about other companies which made me delay getting one. Extra Space made it doable and pleasant. Top shelf all the way! 

Business response:

We appreciate you taking the time to leave a rating, Beth! We're happy to hear you had a pleasant experience. Don’t hesitate to stop by the office if you need anything.  

Sheryl S.'s profile image
Sheryl S. 
on Birdeye

3 years ago

Easy with no problems. 

Business response:

Hi, Sheryl. We are thrilled you had a positive experience with Extra Space! Our team really appreciates your feedback.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 436 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Friday at 9:30 a.m. 

Need help? Contact us.

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