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Extra Space Storage
- Self Storage
- Willoughby, OH
About this business
Location details
36155 Reading Ave, Willoughby, OH, 44094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Excellent and very helpful
Business response:
We are delighted to hear that our team was excellent and helpful! Your positive feedback means a lot to us.
I have rented from you in the past with great service so I wanted your storage space again.
Lance, X5!
Very accommodating and helpful employees. Highly recommend them.
Don’t hesitate to get a unit with Extra Space Storage. When I was on a time crunch out of state in Willoughby Ohio looking to purchase a used car and put it in storage to head back to DC, Extra Space Storage was able to make space for me just a customer was leaving a unit that was just available for my car on January 2nd (just after being closed 1 day prior). I didn’t have to jump through hoops vs. the other company I called in the area that was farther out and required more paperwork as far as insurance goes. PLUS, Extr... read more
Business response:
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Jeriel! Thanks for recommending Extra Space Storage! Stop by the office if you need anything.
Very friendly experience and a nice clean facility.
Business response:
Wow, thanks, Robert! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! Don't hesitate to reach out to us at 888-storage if you need anything!
Excellent experience! I’ve stored my vehicle there for the past three years over the winter.
Business response:
Thank you so much for your kind words, Valerie. We really appreciate you taking the time to share your experience with us. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Lance, the manager of the units located in Willoughby is a gentleman.He gives you advice on how to pack, what material to use for the covers of your furnitue, the size of the unit that fits your needs and helps you to get an affordable unit. There should be a lot of "Lance" in every company.Life would be a little better. I will be your customer forever.Ah! Did I mention how clean are your units? I love that!
My first time securing a storage unit. I had heard horror stories about other companies which made me delay getting one. Extra Space made it doable and pleasant. Top shelf all the way!
Business response:
We appreciate you taking the time to leave a rating, Beth! We're happy to hear you had a pleasant experience. Don’t hesitate to stop by the office if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 545 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.