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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 36155 Reading Ave in Willoughby, OH today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

36155 Reading Ave, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9427 reviews
5
385
4
23
3
5
2
0
1
0
14 reviews have no rating
Jon Kruszewski's profile image
Jon Kruszewski 
recommend  Recommended
5 months ago

Lance was great. all questions asked and explained! 

Business response:

Thank you for the kind words, Jon. We're glad Lance was able to help explain everything! Our team is here to serve you, so give us a call at (440) 946-4666 if you need any future assistance.  

Jerrod Primm's profile image
Jerrod Primm 
recommend  Recommended
9 months ago

It’s been a great experience doing business with ExtraSpace Storage. Murisa has been a great help and is always kind and welcoming. 

Business response:

Thank you for the excellent rating, Jerrod. We are glad Murisa was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.  

Beth Woyshville's profile image
Beth Woyshville 
recommend  Recommended
a year ago

Lance is the man who brings order and calm to one’s most chaotic life situation! Thank you, dear Lance! 

Business response:

Hi Beth, thank you for recommending us. We're glad Lance brings order and calm to one’s most chaotic life situation! As always stop by the office or call us on 888-storage if you need anything.  

Joe Weber's profile image
Joe Weber 
recommend  Recommended
a year ago

Customer service was excellent Storage area was perfect Clean and professional 

Business response:

Hi Joe, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  

Denise Brunkala's profile image
Denise Brunkala 
recommend  Recommended
a year ago

I was helped by Lance and Savannah. They were both very helpful and nice. 

Business response:

Hi Denise, thank you for recommending us. We're glad Lance and Savannah were both very helpful and nice. Stop by our office if you need anything in the future!  

Jordan Dubecky's profile image
Jordan Dubecky 
recommend  Recommended
a year ago

very helpful. Lance was easy to talk to and made everything as easy as possible. 

Business response:

Hi Jordan, thank you for your review. We're glad Lance was easy to talk to and made everything as easy as possible. Stop by our office if you need assistance or have any questions.  

Nicole Kelley's profile image
Nicole Kelley 
recommend  Recommended
a year ago

This was my third time renting a storage unit for my vehicle while I went out of town, and Lance was very helpful, and very professional. I would definitely keep using them in the future! 

Business response:

Thank you for being a loyal customer, Nicole! We're glad Lance was very helpful and very professional. We are here to help with any future storage needs! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.  

Jim Bano's profile image
Jim Bano 
recommend  Recommended
a year ago

Very friendly and helpful definitely recommend 

Business response:

Thanks for the kind words, Jim! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (440) 946-4666 if you need anything.  

Niki Boyd's profile image
Niki Boyd 
recommend  Recommended
a year ago

excellent experience. would recommend. 

Business response:

Thanks for the kind words, Niki! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (440) 946-4666 if you need anything.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 427 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.