This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Virginia Beach, VA
About this business
Store your belongings at Extra Space Storage on 5478 Indian River Rd in Virginia Beach, VA today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a ... read more
Location details
5478 Indian River Rd, Virginia Beach, VA, 23464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedExcellent customer service!!
Business response:
Thank you for the kind words, Jon! We're committed to providing excellent customer service. We're always here to help with any of your storage needs at 888-storage.
Yasmine was very helpful. the place is clean and affordable. 5 out of 5 stars
Business response:
Hello, A.j.. Thank you for the review. We're so glad Yasmine could meet your storage needs. Please stop by the office if you need anything!
Clean and well maintained area. Also good price online. Nice employee to deal with name Jasmine
Business response:
Hi Aida, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you ever need any help with your rental, come by the office or call us at 888-storage.
Yasmine is absolutely stellar! She took care of us so much and I really appreciate her in our time of need.
Business response:
Thanks for the awesome feedback, Jessica! We work hard to meet the expectations of our customers, and we're happy to hear Yasmine hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 961-4495 if you need anything.
Friendly staff love the facility.
Business response:
Hey Violet, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if there's anything else we can do to keep your experience great! We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental.
Very clean storage facility and excellent customer service
Business response:
Hi Melissa, thank you for your feedback! We know our customers value clean facilities and great customer service so we do our best to provide that! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Very easy very fast and very helpful
Business response:
Thank you for the kind words, James. We're glad our team was able to help! Our team is here to serve you, so give us a call at (757) 961-4495 if you need any future assistance.
I came into Extra storage in a hassle, having to move at the last minute and was unsure of what I needed exactly. Maure Williams was a great help and customer service skills were outstanding. She was professional , personable, and knowledgeable of the storage products offered in the store. She knew exactly what I needed and listened to the issues I had with moving and found solutions to resolve the issues. I will definitely be back to support Extra Storage due to the care and customer service I received.
I sure will be coming back to rent a storage unit at this location they keep it clean and the staff are so friendly and helpful they are the best
Business response:
Hi Michael, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Call us at 888-storage whenever you need us.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 799 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.