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Extra Space Storage

Name: Extra Space Storage
Address: 5478 Indian River Rd, Virginia Beach, VA, 23464, US
Telephone: (757) 961-4495
Rating: 4.9

4.9

Self Storage
Virginia Beach, VA

About this business

Consumer Services Self Storage

Location details

5478 Indian River Rd, Virginia Beach, VA, 23464, United States

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Weekday	Schedule	Status
Mon	09:30 a.m. to 6:00 p.m.
Tue	09:30 a.m. to 6:00 p.m.
Wed	09:30 a.m. to 6:00 p.m.
Thu	09:30 a.m. to 6:00 p.m.
Fri	09:30 a.m. to 6:00 p.m.
Sat	09:00 a.m. to 5:30 p.m.
Sun	Closed

4.9871 reviews

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Matt B.

3 months ago

Set up process was easy, building is clean. However, only having three wheel carts for hundreds of people to split is unacceptable. There are never any wheeled carts available and was told they only have three on premises. Spend a couple thousand dollars and get a few of these things. Multitudes of unhappy people having to carry boxes across a massive building. You would think they would invest in some just so they don’t have to answer the constant questions in the front office.

Business response:

We value your opinion about the easy setup and clean building. Your cart concerns are noted - please contact us at (757) 961-4495.

Alyn C.

a year ago

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Business response:

Hi Alyn! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call or stop by the facility!

Marquis M.

3 years ago

Thanks for the great service. You always make me feel very welcome because you remember who I am. I recommend this facility.

Business response:

Thanks for the kind words, Marquis! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (757) 961-4495 if you need anything.

Lavern T.

3 years ago

I have came back to rent again because the staff has treated me great and the facility is always clean.

Business response:

We're so excited to have you back at Extra Space Storage, Lavern. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

Darlene

3 years ago

Great service. Was able to get a storage space in just 1 day

Business response:

Thank you for the excellent rating, Darlene! We're happy we were able to provide a smooth rental experience. Please give us a call at 888-storage if anything comes up!

Mike G.

3 years ago

Amazing. Great job good personality nice price 😄

Business response:

Thanks for the awesome review, Mike! We are glad you feel good about your rental with us. Don't hesitate to stop by the office or contact us at (757) 961-4495 if you need anything.

Bill R.

3 years ago

Has clean storage unit Restrooms clean Ac provided

Business response:

Thanks for the awesome review, Bill! We are glad the cleanliness of our property met your expectations. Don't hesitate to stop by the office or contact us at (757) 961-4495 if you need anything.

Iolanda N.

3 years ago

I had a customer come into my office that needed storage. First place I referred them to was extra space. I dealt with Megan and she was a dream to work with. She found her a space with no problem and definitely was the sweetest person i spoke to today brightening up my mood. Extra Space found themselves a pleasant worker which is hard these days. Thanks Megan (hope i spelled it right) keep up the amazing attitude!!!

Business response:

Hi Iolanda, thank you for your review. We're glad Megan and she was a dream to work with and was the sweetest person. Stop by our office if you need anything in the future!

Ms J.

3 years ago

Great place and great employees

Business response:

Hello, Ms. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (757) 961-4495.