Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

5.0
Get directions

About this business

Store your belongings at Extra Space Storage on 5478 Indian River Rd in Virginia Beach, VA today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a ... read more

Location details

5478 Indian River Rd, Virginia Beach, VA, 23464, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0780 reviews
5
722
4
24
3
5
2
0
1
0
29 reviews have no rating
Select a rating
Deborah Van Note Reynolds's profile image
Deborah Van Note Reynolds 
recommend  Recommended
a year ago

Location was well maintained, easily accessible and the unit was clean. Would use them again if the need arose. 

Business response:

Hi Deborah, Your feedback is appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. As always, give us a call at 888-storage if you need anything.  

Ashley Lynn's profile image
Ashley Lynn 
recommend  Recommended
a year ago

Yasmine and Maure were awesome 

Business response:

Thanks for the positive feedback, Ashley! We are glad you had a great experience with Yasmine and Maure. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  

Suzanne Clugston's profile image
Suzanne Clugston 
recommend  Recommended
a year ago

The customer service is great! The facility is clean. However, prices keep going up. I moved to a smaller unit recently which also was a good experience. Then asked when will prices increase, the answer….every 4-6 months. It makes me sad because i won’t be able to afford it at that rate. So in essence if you have money, great place to store your treaures! If you work and your pay is like mine, I will prob have to move within the year. 

Business response:

Thank you for the kind feedback, Suzanne. We're thrilled to know our property was clean! We appreciate your feedback on our rates. Our team is here to serve you, so give us a call at (757) 961-4495 if you need any future assistance.  

Tyler Williams's profile image
Tyler Williams 
recommend  Recommended
a year ago

Nice and clean facility. Great customer service! 

Business response:

Hi Tyler, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're committed to providing excellent customer service. Don’t hesitate to stop by the office if you need anything.  

Marquis M.'s profile image
Marquis M. 
on Birdeye

a year ago

Thanks for the great service. You always make me feel very welcome because you remember who I am. I recommend this facility. 

Business response:

Thanks for the kind words, Marquis! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (757) 961-4495 if you need anything.  

Lavern T.'s profile image
Lavern T. 
on Birdeye

a year ago

I have came back to rent again because the staff has treated me great and the facility is always clean. 

Business response:

We're so excited to have you back at Extra Space Storage, Lavern. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  

Darlene's profile image
Darlene 
on Birdeye

a year ago

Great service. Was able to get a storage space in just 1 day 

Business response:

Thank you for the excellent rating, Darlene! We're happy we were able to provide a smooth rental experience. Please give us a call at 888-storage if anything comes up!  

Mike G.'s profile image
Mike G. 
on Birdeye

a year ago

Amazing. Great job good personality nice price 😄 

Business response:

Thanks for the awesome review, Mike! We are glad you feel good about your rental with us. Don't hesitate to stop by the office or contact us at (757) 961-4495 if you need anything. 

Marcus Spencer Aka-Chub's profile image
Marcus Spencer Aka-Chub 
recommend  Recommended
a year ago

very clean friendly staff five ⭐ 

Business response:

Thanks for the awesome recommendation, Marcus Spencer! We work hard to provide our customers with clean facilities and friendly staff so we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 961-4495 if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 780 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Saturday at 9:00 a.m.