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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 121 Mountain Rd in Pasadena, MD today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our ... read more

Location details

121 Mountain Rd, Pasadena, MD, 21122, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9732 reviews
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Kenneth Slacum's profile image
Kenneth Slacum 
recommend  Recommended
2 weeks ago

Excellent customer service and clean facility. 

Business response:

We are delighted to hear about your excellent customer service experience and our clean facility. Your satisfaction matters to us! 

Chad Christian's profile image
Chad Christian 
recommend  Recommended
2 weeks ago

They are very friendly and helpful there. Five Stars! 

Business response:

We are delighted to hear about your positive experience with our friendly and helpful team. Your five-star rating means a lot to us! 

Laurie Slater's profile image
Laurie Slater 
recommend  Recommended
2 weeks ago

Ericka is always so friendly and helpful!! Love her!! The place is really nice!! 

Business response:

We are delighted to hear about Ericka's friendly service and helpfulness! Thank you for the wonderful feedback about our facility. 

Rah Rah's profile image
Rah Rah 
recommend  Recommended
a month ago

Great place to go to highly recommend 

Business response:

We're honored to hear you had a great experience at Extra Space Storage. Thank you for your wonderful feedback. 

Sam Morales's profile image
Sam Morales 
recommend  Recommended
a month ago

Good customer service and best in business 

Business response:

We're pleased to hear you had a good experience with our customer service. Thank you immensely for choosing Extra Space Storage. 

Donna Harvilicz Crouch's profile image
Donna Harvilicz Crouch 
recommend  Recommended
a month ago

very nice staff we love ericka!! very helpful and sweet 

Business response:

We're overjoyed to hear that you had a positive experience with our staff, especially Ericka! Your satisfaction is our priority. 

Kristine Searle Mansfield's profile image
Kristine Searle Mansfield 
recommend  Recommended
4 months ago

The friendliness and helpfulness of the staff (I had the pleasure of working with Ericka) was amazing!! She walked me thru everything I needed to know, including showing me around the different units! 

Business response:

Thank you immensely for sharing your experience with us. We are thrilled to hear that Ericka provided you with exceptional service and assistance during your visit. 

Carole Sue Mayfield's profile image
Carole Sue Mayfield 
recommend  Recommended
9 months ago

Staff! so accommodating ;every person we spoke with was knowledgeable, kind, patient … we were moving an older friend and needed it to be as seamless as possible. Facility , very clean … perfect size … great experience from start to finish ! 

Business response:

We're thrilled to hear about your positive experience with our staff and facility. It's wonderful to know that our team was accommodating, knowledgeable, kind, and patient throughout your interaction with us. We understand how important it is to have a seamless experience, especially when helping an older friend move. We're glad we could provide the perfect size unit for your needs and that you found our facility to be very clean. Thank you for taking the time to share your feedback about your great experience from start to ... read more

Samantha Caitlin's profile image
Samantha Caitlin 
recommend  Recommended
10 months ago

Very pleasant, helped me figure out the exact unit I need. 

Business response:

Thank you for taking the time to share your experience, Samantha Caitlin. We're glad we could help you find the perfect unit. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 732 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Monday at 9:30 a.m.