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Extra Space Storage

4.8

About this business

Location details

73230 Varner Rd, Thousand Palms, CA, 92276, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8933 reviews
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Mandy B.'s profile image
Mandy B. 
rating
a year ago

I have looked at many storages and the prices go up tremendously But here at extra self stoi get 5 stars cause they are the best clean the people are attendant and helpful so if you're looking for a good storage at good price this is your place 

Business response:

Hi Mandy, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Please stop by the office or contact us at 888-storage if you have any questions! 

Max L.'s profile image
Max L. 
rating
2 years ago

Joey, helped me with the digital access process and with the storage unit. Thank you Joey. Max 

Business response:

Thank you for the kind words, Max. We're glad our manager Joey was able to help! Our team is here to serve you, so give us a call at (760) 349-2234 if you need any future assistance. 

Jane W.'s profile image
Jane W. 
rating
2 years ago

We have never used a storage space for our vehicle but we felt good about this business. All the employees were very courteous and went out of their way to assist us and help out. The lady that was filling in at Varner Road extra space storage was very very good! Thank you! 

Business response:

Hi Jane, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (760) 349-2234 or stop by the office if you need anything! 

Janett S.'s profile image
Janett S. 
rating
3 years ago

David the manager was more than professional and was super helpful in resolving our issue. Took in consideration our situation and resolved it asap . 

Business response:

Thank you for the kind words, Janett. We're glad David was professional and able to help resolve your issue! Our team is here to serve you, so give us a call at (760) 349-2234 if you need any future assistance. 

Irene A.'s profile image
Irene A. 
rating
4 years ago

This storage company is great. Easy to apply online, and verification, very convenient. The staff is very friendly and courteous. They also had a low price "special"for the first 3 months, advertised online, which helped us out. I would definitely recommend this place. 

Business response:

Hi Irene, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out at 888-STORAGE if you need anything. 

Amy R.'s profile image
Amy R. 
rating
5 years ago

Friendly service and very accommodating. This is our second time utilizing their storage units and we will continue to us Extra Space facilities if we move again in the future. Thank you Peter & Elvin for helping us. 

Business response:

Welcome back to Extra Space Storage, Amy! Our team is committed to making sure your storage needs are met and providing convenient and accommodating service. Thank you for being a loyal customer! As always, don't hesitate to reach out if you need anything. 

Angie F.'s profile image
Angie F. 
rating
8 years ago

Elvin Cruz is the store manager and is so amazing... He made sure all my shipping needs were taking care of. Thank you Elvin! 

Jason M.'s profile image
Jason M. 
rating
3 months ago

I signed up for a space and it was right around $100 a month. Next thing you know its $290. So they make you move to another unit at the original price and bam, its $290 again. I've been there for way over 5 years. You would think the rent would at least remain in the same neighborhood. Nope 

Eric J.'s profile image
Eric J. 
rating
9 months ago

After only a few months they jacked up my rent almost double! I will gladly move down the street where I've heard they are much less greedy. 

Business response:

Your feedback is very important to our team, Eric. We're sorry to hear you're unhappy with your experience. Our unit rates change based on market values, and we adjust them periodically to reflect those changes. We'd love a chance to talk with you directly, please call us at (760) 349-2234. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 933 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.