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Extra Space Storage

4.8

About this business

Location details

875 E Mill St, San Bernardino, CA, 92408, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8521 reviews
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Sabina F.'s profile image
Sabina F. 
rating
a year ago

A very smooth transaction! Russell and Kenny were so kind, helpful and knowledgeable. I did the rental process online so it was easy. I will recommend this location to anyone that is in the market for a storage. Thank you guys! 

Business response:

We are absolutely thrilled to hear about your smooth transaction at Extra Space Storage. It's wonderful to know that Russell and Kenny were kind, helpful, and knowledgeable during your experience. We're glad you found our online rental process easy to use. Thank you for taking the time to share your positive feedback and for recommending us to others who may be in need of storage solutions! 

Steven ..'s profile image
Steven .. 
rating
a year ago

Kenny was a great help with problems that arose at the storage unit. Kenny made everything easy when I moved out. 

Business response:

We're thrilled to hear that Kenny was a great help with any problems at the storage unit. Thank you for sharing your experience with us! 

Lloyd S.'s profile image
Lloyd S. 
rating
a year ago

Very friendly service and kept me well informed about rates and what storage sizes would be best for our situation. Would definitely recommend to others. 

Business response:

Thank you for the review, Lloyd! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're always here to help if you need us, feel free to reach out at 888-storage. 

Alicia L.'s profile image
Alicia L. 
rating
3 years ago

Extra Space Storage was just wonderful! I used their storage space for a few years, and received nothing but top-notch service. Kenny was the main person with whom I had interaction. His customer service and knowledge were impeccable! He consistently displayed a positive attitude and worked with notable efficiency. I also received support, when needed, from Amanda and Dan. They were also very professional and provided excellent customer service. I would highly recommend Extra Space Storage. It is nice to be able to give a r... read more

Chris L.'s profile image
Chris L. 
rating
3 years ago

S/o to my guy taking care of me last min , came in searching for a space n he pointed me to the right direction quick and easy . Had me in and out moving my storage that same hr . 

Business response:

Thank you for your review, Chris. We are stoked to hear our team was able to help take care of your storage needs in an efficient manner. As always, give us a call at 888-storage if you need anything. 

George O.'s profile image
George O. 
rating
3 years ago

We were. greeted by Manager with nice and kindly/ He was very professional and answered all our questions and guide us top to the bottom of the things we need to know very professionally. 

Business response:

Thanks so much for the great rating, George. We are so happy to hear our team was professional, kind, nice, and able to answer all of your storage-related questions. We are so grateful for your kind words. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance. 

Adam L.'s profile image
Adam L. 
rating
4 years ago

My team and I used this storage for over a year and we had absolutely amazing service by Jon and Cassie! Super friendly every day when we went in and they always had our items delivered there ready for us! Highly recommend this place, excellent value and great service 

Business response:

Hi Adam. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jon and Cassie! Feel free to stop by the office if you need anything! 

Pete T.'s profile image
Pete T. 
rating
6 years ago

I give this 5 out of 5. Both John and the young woman who works there were very nice and helpful. I'd recommend this place to anyone out in that area who is looking for storage. 

Business response:

Thank you for your 5-Star review, Pete. We're glad John and our team were able to help! Thanks for recommending Extra Space Storage! 

Frank E.'s profile image
Frank E. 
rating
10 years ago

I hate and absolutely distrust the storage industry! I really regretted looking for a storage unit but after meeting with Andrew and dealing with Extra Space I feel more at ease. I hope that this continues to be a good experience. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 521 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.