This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- North Bergen, NJ
About this business
Location details
8301 River Rd, North Bergen, NJ, 07047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I'd recommend this Extra Space storage location to anyone. Janette and Edward are so nice and helpful. They made my mom's relocation and storage a pleasant experience. Thanks ~Shantel
Business response:
Hi S C, thank you for your review! We are thrilled to know Janette and Edward were nice and helpful. Your recommendation means so much to us! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Been in this storage since 2008. Always clean with good customer service. Recently Janette helped us with a new unit. She was very thorough, patient, and friendly.
Business response:
Hi Judy, thanks for the great rating! We are thrilled to know Janette was helpful, patient, and thorough with our rental process. It's great you found our property clean. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
I like the location, it's very clean and safe. and the staff is great but the concept of the arbitrary rental increases is annoying. This business is one of the few places that doesn't reward you for being a customer for many years but gives huge discounts to new customers. I think you should rethink this policy. Loyalty should be rewarded not punished with rental increases every 6 months. I must say they did respond to me and offer a compromise so I'm hanging in there for now and still would recommend it.
Business response:
Tracey, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available at 888-storage.
I am very pleased with my experience here. The staff are knowledgeable, professional and helpful. This location is very nice and very clean and great location to get in and out!
Nice storage facility, easy and clean building with great service, I would store my stuff here again!
Extra Space Storage made it very easy to pick a unit online and make a reservation. Upon making the reservation, local representatives were quick to follow up and make sure they could be as helpful as possible. The space is great, easy to get in and out of and convenient if you live off of River Road. The highlight of the experience was Janette! She was a pleasure to work with and couldn't have been anymore friendly and accommodating.
Great Location! Great Staff ! And love that you can park stay dry while you load or unload as the parking area is under a roof. Highly Recommend ! Al
Janette help me out... no problems! great space, dry and good lighting
I have had a great experience at this Extra Space Storage! First, the property itself is beautiful. Kept very nice and clean and seems brand new even though it's been there for a few years. Also, the area it is located in brings great tenants who share the same feelings I have about keeping the property clean and in great shape. (I stored at a previous location where the tenants weren't so great). There are 4 floors to this place and 3 out of the 4 are CLIMATE CONTROLLED!!! Convenience of 3 elevators and the building isn't h... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 924 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.