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Extra Space Storage
- Self Storage
- Ridgewood, NY
About this business
Location details
976 Cypress Ave, Ridgewood, NY, 11385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Recommended💓💓💓⭐ thx 4 the service u guys rock
Business response:
Yesenia! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (347) 821-3231.
RecommendedFantastic team who is so helpful every visit!! 10/10 recommend to anyone who needs storage
Business response:
Hi Nicolas, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (347) 821-3231 or stop by the office if you need anything!
RecommendedEric is cool thank u for everything
Business response:
Thank you for the kind words, Luis. We're glad Eric was able to help! Our team is here to serve you, so give us a call at (347) 821-3231 if you need any future assistance.
RecommendedVery good and pleasant service, very smooth service and helpful. In particular, Mr. Nathaniel Silverman, who informed me very well about the conditions of using the place and assistance in completing the application.
Business response:
Thank you for taking the time to leave your feedback, Krzysztof! We're so happy to hear our manager was able to make your rental process smooth! Give us a call at (347) 821-3231 if you need any future assistance.
RecommendedEric & Yesenia are the best
Business response:
Thank you for the review, Barbie! We pride ourselves on having a friendly, accommodating staff and are so happy Eric and Yesenia were able to assist you! Feel free to stop by the office if you need anything.
RecommendedLove the building and the people
Business response:
Thank you for the kind remarks, Mellito! We're so happy to hear we have your recommendation! Stop by our office if you need anything in the future!
RecommendedThis was my first time using a storage facility and I was a little nervous about it. Okay, more than a little nervous. Just ask Eric, the manager, who had several long phone calls with me as I asked a gazillion questions. (Sorry, Eric.) What a patient person he is. Even I wanted to smack myself. The day I went in to sign the contract, Yesenia greeted us. Eric wasn’t available so she introduced us to the other people working at the facility, offered us bottled water, took us on a tour, and handled the contract for us. What g... read more
Business response:
Hi Margaret Reyes, thank you for your review. We're glad Yesenia offered you bottled water, took you on a tour, and handled the contract for you. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Recommendedi recommend this storage for anyone. it's very clean and very spacious place. The staff are friendly and helpful to any needs. The price is great. 😄⭐️⭐️⭐️⭐️⭐️
Business response:
Thanks for recommending Extra Space Storage, Jeannette! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. We pride ourselves on having a helpful and friendly staff. Let us know if we can do anything to assist you!
So I have a problem that every time you guys raise the rent I get no notice. I have told the facility this many times already. So you guys can email and text me when you charge me but cant send me an email or text when the rent is going up. It's crazy how I dont have any issue receiving mail from anyone else but you guys.🤔
Business response:
Hi Patricia, We're sorry to hear that you experienced an issue receiving your rate increase notice. We pride ourselves on delivering excellent customer service and will be sure to review your experience internally. Please call us at 888-storage so we can further assist.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 4,364 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 7:00 p.m.