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Extra Space Storage
- Self Storage
- Wakefield, MA
About this business
Location details
209 Water St, Wakefield, MA, 01880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I cannot say enough good things about ExtraSpace storage. The facility is a secure, clean, state of the art facility that you will definitely feel comfortable storing your valuable possessions. The site manager, Ms. Dimodana, is also a delight as she is friendly and willing to help in any way she can. If you have storage needs, I would highly recommend this facility!!
Business response:
Thank you for your feedback, Safat! Providing renters with clean and secure facilities is our top priority. We're glad Dimodana was able to meet your storage needs! We really appreciate you taking the time to share your experience with us. Thank you for recommending Extra Space!
THE ASSET IS CONVENIENT AND THE ASSET MANAGER, KRISTINA, IS KNOWLEDGABLE.
Business response:
Hi Joyce, thank you for taking the time to share your experience with us. We know that our customers value convenient facilities and knowledgeable staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out if you need anything!
Clean, easy move in, great staff, competitive price
Business response:
Hi Mark, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Stop by the office if you need anything.
super clean and convenient spot...
Business response:
Thank you for the 5-star rating, Paula! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out if you need anything!
I found Extra Space Storage by chance and I’m glad I did! It was very clean and modern, and the person who helped me at the front desk was very friendly and got me the best deal possible!
The place is brand new and perfectly clean. The site manager was very friendly and knows her stuff. Prices are very good.
Business response:
Thank you for the excellent rating, Mitchell. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Let us know if you need any future assistance.
Kristina went above and beyond. Service excellence.
Business response:
It's great to hear from you, Joseph. We're committed to providing excellent service and we're glad you had a positive experience renting with Kristina! Let us know if we can do anything else to assist you.
They just doubled my monthly rate with no warning. They could of at least sent a courtesy message beforehand. Will be researching a more ethical storage facility
Business response:
We understand your frustration with the rate increase. Please contact us at (781) 451-3774 to discuss your concerns.
Its a scam, they rent you a space at a reasonable price than the DOUBLE the rent in a few months
Business response:
We're sorry to hear about your bad experience. We strive to provide competitive rates and occasionally adjust them to reflect market conditions. We regret that this change did not meet your expectations. We are more than happy to look into your rate increase with you to see how we can assist. Please give us a call at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 550 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.